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so what they are saying is, you are blind and can't read and a third person opened the package,switched filters,resealed it and then gave it to you. Also there is no way that 3 of their "highly qualified" employees missed that on inspection.
So after that very personable response, you are still upset with them??? I can't understand why??? :-)
OZZ, you should have known that they would have all the answers, I am surprised that they at least are teaching them to form a sentence now.
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