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We had a problem with our bathroom door (pivot style) and it turned out the screws holding the mechanism in place had come loose, so the whole thing was out of alignment It's quite easy to pry off the trim covering the bar, get a good look at everything, and then replace the trim after with perhaps a few finishing nails. I'd take a look at that.
Also, I wound up taking the roller unit apart and putting it back together "upside-down" (requires a flattish box wrench) so that the door is now suspended by the solid bolt with the nut held with locktite on top.
HTH!
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