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Old 04-29-2014, 04:04 PM   #9
Recumbent
Montana Master
 
Join Date: May 2010
Location: Rock Island
Posts: 1,074
M.O.C. #10457
Took our Monty to Cullum and Maxey in Nashville, TN (not the selling dealer) and they did the warranty work of replacing the Converter/breaker component with Keystone paying the bill with no issues. When we purchased from Lazydays we discussed with them the difference between warranty work and standard service billed hours. It appears that if say a technician spends .75 hours repairing a warranty item and Keystone has determined that work should be paid at the rate of .50 hours, then the dealer loses the .25 hours of labor. Apparently this is not a big issue for Lazydays as they according to Mike Mack sell over 200 Montanas yearly.
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