[JandC]

Had been working through furnace issues (another post). Called Keystone and told them the Keystone dealer 1/2 mile away wasn't going to be any help and asked for the next closest authorized warranty repair person/business. The next closest one was about 45 miles away. We talked about my other option of having another RV repair service fix furnace and I pay the bill up front then submit it to Keystone. Rep said that happens and depending on repair and amount charged I may or may not get all my money back. Anyone else experience this issue for a factory warranty repair, and if so how did it turn out?