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Old 10-20-2020, 11:43 AM   #1
Pamc
Seasoned Camper
 
Join Date: Oct 2020
Location: West Haven
Posts: 62
M.O.C. #27351
Trying to find where Keystone put our trailer

Well, we found the trailer! After calling the Keystone Montana factory we received conflicting stories as to where the trailer was. When we went to the dealership here in Grand Rapids, Michigan this past Friday, 3 days ago!@, they told us it had not arrived. Our dealership in Utah was being told that it was on hold waiting for chairs! I finally was able to reach the factory rep for Michigan who said the records showed the trailer had shipped on the 12th! A week ago! He called the dealership and they got on the phone calling the 5 transportation companies to see who shipped it and where it was. We then got a call from our Utah dealership saying the trailer would arrive Monday (yesterday)! In the meantime... Ken had been eyeing a trailer in the dealership lot (we are staying right across the street from it) that looked like it was outfitted with the full solar package we had ordered. The factory had said they don't build very many since it's so new (and expensive!) He thought it odd because the dealership said they had not seen one of the solar units yet! He got out his binoculars to confirm that it was indeed a full solar unit. So, he went over to the lot to look at the trailer and the Vin# matched the Vin# on our contract!!! He went in and told the Sales Manager that our trailer was actually out on the lot! Come to find out, it had been there for a week!!!!! Obviously someone(s) dropped the ball... big time! Those someones better pay for our $100 a day hotel for the past four days!
The good news is that we should be able to move in tonight after they prep and go through all the systems in the trailer. It IS a beautiful trailer! And we are excited to put the full solar to the test! We will be able to run both air conditioners with the solar!
We feel it was divine intervention that we got a hotel room with a view of the lot! ...And that Ken had brought his binoculars! Will send more pictures later. This has been almost as surreal as the Coronavirus. (Picture is view from our hotel room)
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