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We had a problem with our slides on our 2012 Montana, we got a hold of Lippert and talked to Nicki other than paying for overnight shipping they covered all cost including having a mobile tech come to our site to have the part replaced. When it turned out that the original diagnosis was wrong they overnighted a part to us and again paid for a mobile tech to come out and replace the part. So I'm impressed with their service. By the way the mobile tech had to come from over an hour away. Lippert has been great for us.
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