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Old 06-06-2014, 09:47 AM   #14
hickory
Montana Fan
 
Join Date: Jan 2013
Location: Jefferson,
Posts: 264
M.O.C. #13170
RE: Warranty payment.
Well, it only took 5 weeks, but we finally received our reimbursment for our warranty work done in early May. Keystone customer service explained that each Keystone dealership is independently owned, and because of that, they have the option of collecting for warrany work up front. That's not what the e-mail said that I received from customer relations. I'm glad I didn't talk to anyone else or I would probably have gotten another "explanation"! All's well that ends well. Keep Smiling!!!!!
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