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Thank you to all those who chimed in! We decided to have a service tech come out and look since we bought a service plan with our RV, and I'm glad we did. We'll have a new water heater in a day or so. He said the sheared post was not replaceable and that the burned wire also is not designed to be replaced. So, another day or two without hot water, but at least we won't be worried about a repeat situation.
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