This brings up a good point about service. And, we can offer up yet another perspective.....when we bought our first trailer from Curtis Trailers in Portland (Hillsboro), it was a Cougar. Wonderful salesman, great people. Then, we decided to upgrade, and after much "knashing of teeth" we decided on the 3400. Unfortunately, Curtis, while a Keystone dealer, did not sell the Monty. So, down the road we went to Holiday RV. Good people, fair service. Then, 9 months later, they went out of business. I went back to Curtis, saw our salesman from the previous Cougar purchase, and talked to him. He said no problem. We were considered good customers and they'd take care of us. Side note, Curtis picked up the Montana franchise for the area after Holiday went out of business. So, we're back where we started out, and they are treating us just like "family." The service writers are a husband and wife team, and are great to work with. They are dealing with a warranty issue for us right now with the fridge (Dometic) and are going the extra mile for us. Couldn't ask for better. If/when we ever buy another unit, it will be from Curtis Trailers. Of course, after this "promo" I'm going to have to bug the salesman for a "royalty check"......!!!