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Old 05-17-2014, 08:54 AM   #1
hickory
Montana Fan
 
Join Date: Jan 2013
Location: Jefferson,
Posts: 264
M.O.C. #13170
Warranty payment ; UPDATE

Regarding an earlier post where I told about having to pay for warranty work, then get reimbimbersed by Keystone: I sent an E-mail to customer relations at Keystone stating that several people on the MOC site said they had never had to pay for warranty work up front as I did. I received an immeadiate response from Donald Ely stating that, what happened was NOT Keystone's policy and assured me they would send me a check if I would send them a copy of my paid bill, which I did, post haste! That was a week ago and I've not seen the check yet but I have faith in Keystone and expect to see the check in the commiong week or I will e-mail them again. I'll keep you posted!!!! (I also have faith that spring will come to Wisconsin sometime)!!!
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