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I'm so sorry you are having to go thru this but I feel you are correct in what you are doing also. Since they did not fix it the first time around and paid for you housing then they should be doing it again. This is your home and since they can't get their act together to fix the problems it's not your fault.
They may be losing money on your unit (which they have insurance for) but they have not lost one penny on ours. So in my opinion it's a wash so don't feel bad that your unit needs to go back and you are sick of dealing with them. If they did it right the first time you wouldn't be even contacting them!
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