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Local mobile RV tech told me that Dometic new thermostats, that are capacitive touch, have been replaced with 'old school' buttons or new honeywells. Because they are being 'pressed' too hard, the tines that it attaches to cause failures. Our 5'er is new, so I have only had out during the summer so far, an no problems, but when the time comes, I will replace this.
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2019 Montana High Country 331RL
2017 Ram 3500 Diesel - DRW
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