We’ve had that setup since 2013, and have never had that problem, had other issues, but with Dish tech help, have always been able to resolve any problem. One time, I was on the phone with their tech for over an hour, and he refused to hang up until I had both Walleys working on our two TV’s. Give them another call and request technical help. Has your system ever worked since it was installed?
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Bob & Becky
2012 3402RL
2012 Chevy 2500HD D/A CC 4WD
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