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Old 03-28-2020, 12:28 PM   #23
Ram Montana High Country
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Join Date: Jun 2017
Location: POINTBLANK
Posts: 1,888
M.O.C. #19944
Quote:
Originally Posted by opel0697 View Post
UPDATE

I was contacted by Keystone. They did agree to pay for my camper to get examined at a local Camping World to determine the cause of crack. I have to give much credit to Keystone for stepping up and doing this for an issue that is technically not under warranty still! Unfortunately COVID issue has the first appointment April 6th. I have also noticed that my kitchen roadside slide bumps and bucks as I extend and retract, and that never occured before. I fully lubed the slide and inspected it. I hope that does not indicate something else majorly out of alignment with the trailer since the cracks started.

Keystone did state they had not seen the crack in my more central location, and its usually upfront by the overhang. It looks like myself and the originator of the post WALLY DAD may be the first.

I will update this thread when I find out more. Safe travels and Pandemic to all!

-Danny
I had an issue while on a two month trip last year - Keystone Customer Service sent me four phone numbers to call for inspection. Fortunately one of the locations ONLY did repair work. Had highly qualified repair folks. Not sure ANY dealer has that typically - IMHO
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RAM 22' DRW 3500 Crew LB 40 gal reserve tank / RETRAX Bed Cover / 2020 373RD HC / IS / MOPEKA Tank Monitor / Furrion Side&Rear Cameras
Slide Toppers / EMS-HW50C / Sailun 85's
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