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My 2012 - 3402RL came with them on, I don't know the manufacturer but the only difference is that they mounted the bracket within the 4" slide outer area, where the rest of them are all mounted outside that 4" area.
I see no reason for them to not install them as it does not interfere with the operation of the fridge and has plenty of clearance from the upper fridge vent.
Will try and find out who makes these ones.
Are the folks you spoke to Keystone dealers, if so, I would ask them to contact the factory with respect to their refusal to install it. If they don't want to do that then contact the factory yourself and explain that one of their dealers refuses to install the slide cover.
It may not be the most important room for a cover but I like them on all of my rooms.
Good luck with this adventure.
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