Montana Owners Club - Keystone Montana 5th Wheel Forum - View Single Post

Dean A Van Peursem · 09-01-2008, 02:46 PM

I would like to piggy back on Steve's comments. We have experienced almost the same leaks as Steve has mentioned. Water pump connection leaks, pipe leaks behind the convenience center panel and also the pipes and connections leading to the bath/shower faucets. All leaks showed up by puddling to the left of the steps to the master bedroom and in front of the pantry cabinet. The last leak, the pump connection leak, was the hardest to find and it is my current thinking that I may have inadvertently caused that leak by bumping the lines/connections to the pump while fixing the other pipe leaks. Our first major leak was when a plastic pipe came off a bib and that flooded the kitchen and I'm not even including that one because it was so large and obvious it doesn't apply as "hard to find". I was able to push the pipe back on the bib w/o loosening the pipe clamp. It apparently had never been tightened properly at the factory. Really upset me. With the exception of the many other water leaks we had in the first 3 days of ownership which I haven't even mentioned here, I was able to fix all these leaks myself. Not because I wanted to but because it was quicker, more convenient and less expensive to do so rather than uprooting the RV and taking it to a dealer. Whenever possible, while the unit was under warranty, I have had almost all repairs done at the dealer even if I knew what the problem was and knew how to fix it. Even simple ones. IMHO the only way that Montana will ever improve their manufacturing quality will be due to excessive warranty repair costs and/or a customer revolt. IMHO they haven't learned that yet. But haven't bought a new Montana unit in over 2 years so I don't have first hand knowledge if their assembly/manufacturing quality has improved since our unit was manufactured. And if our litany of problems we have experienced with our unit over two years continues, we will never buy another Montana. Our 3400RL is currently at the dealer getting a Black tank replaced due to it leaking from a large crack above the exit pipe. A major, out of warranty expense but still less than the cost of an Extended Warranty policy. I'm sure you will read into this response that I am more than dissatisfied and very annoyed with the quality of the 3400RL we received. You will be correct in that perception.

Had we not had this forum to access and get valuable help from several members during our many and continuing problems we would have "up the creek w/o a paddle".

09-01-2008, 02:46 PM	#5
Dean A Van Peursem Montana Master Join Date: Mar 2006 Location: Snohomish Posts: 579 M.O.C. #5583	I would like to piggy back on Steve's comments. We have experienced almost the same leaks as Steve has mentioned. Water pump connection leaks, pipe leaks behind the convenience center panel and also the pipes and connections leading to the bath/shower faucets. All leaks showed up by puddling to the left of the steps to the master bedroom and in front of the pantry cabinet. The last leak, the pump connection leak, was the hardest to find and it is my current thinking that I may have inadvertently caused that leak by bumping the lines/connections to the pump while fixing the other pipe leaks. Our first major leak was when a plastic pipe came off a bib and that flooded the kitchen and I'm not even including that one because it was so large and obvious it doesn't apply as "hard to find". I was able to push the pipe back on the bib w/o loosening the pipe clamp. It apparently had never been tightened properly at the factory. Really upset me. With the exception of the many other water leaks we had in the first 3 days of ownership which I haven't even mentioned here, I was able to fix all these leaks myself. Not because I wanted to but because it was quicker, more convenient and less expensive to do so rather than uprooting the RV and taking it to a dealer. Whenever possible, while the unit was under warranty, I have had almost all repairs done at the dealer even if I knew what the problem was and knew how to fix it. Even simple ones. IMHO the only way that Montana will ever improve their manufacturing quality will be due to excessive warranty repair costs and/or a customer revolt. IMHO they haven't learned that yet. But haven't bought a new Montana unit in over 2 years so I don't have first hand knowledge if their assembly/manufacturing quality has improved since our unit was manufactured. And if our litany of problems we have experienced with our unit over two years continues, we will never buy another Montana. Our 3400RL is currently at the dealer getting a Black tank replaced due to it leaking from a large crack above the exit pipe. A major, out of warranty expense but still less than the cost of an Extended Warranty policy. I'm sure you will read into this response that I am more than dissatisfied and very annoyed with the quality of the 3400RL we received. You will be correct in that perception. Had we not had this forum to access and get valuable help from several members during our many and continuing problems we would have "up the creek w/o a paddle".