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I have a 2013 331rlt and Mine died about the same time yours is now, with the exact same symptoms. My repair guy by passed the control board and hooked the heating element directly to 12 volts so it stayed on 24 hours then came back and took a temp and looked for ice on the fins and concluded the cooling unit was bad. We had extended warranty and got an articcold after market unit and now everything is good and the ice cream freezes with the temp set to 4.
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