Montana Owners Club - Keystone Montana 5th Wheel Forum - View Single Post

richfaa · 07-27-2015, 07:33 AM

All we wanted to do was to order a awning for over the main slide the same color as the OEM awning. Then the trouble started . Our Dometic part Number is 917EH16-001U EH being the color code for pewter which is a light gray and most of our 2013 Big Sky Build Date May 2012 is light gray. Our awning is BLUE. So how did it get BLUE.

Before we took delivery our dealer advised us that the OEM awning was defective and they would order new fabric and replace it. They did

Never thought about it till last week when we tried to order the main slide awning. Dometic said they discontinued the pewter (EH) color and would have sent the dealer the( NR) code which is the Onyx most Big sky's have. So how did we get BLUE. Dealer said they ordered it and provided me the part they ordered, Dometic says it is the wrong part Number. Dealer says it is the right part number and it is for the (EH) Color Code pewter.Dometic says they would not have sent blue. Dometic wants the dealer invoice order so they can determine what went wrong. Requested same from dealer.........It just never ends.

07-27-2015, 07:33 AM	#1
richfaa Montana Master Join Date: Jan 2005 Location: North Ridgeville Posts: 20,229 M.O.C. #2839	Awning color saga All we wanted to do was to order a awning for over the main slide the same color as the OEM awning. Then the trouble started . Our Dometic part Number is 917EH16-001U EH being the color code for pewter which is a light gray and most of our 2013 Big Sky Build Date May 2012 is light gray. Our awning is BLUE. So how did it get BLUE. Before we took delivery our dealer advised us that the OEM awning was defective and they would order new fabric and replace it. They did Never thought about it till last week when we tried to order the main slide awning. Dometic said they discontinued the pewter (EH) color and would have sent the dealer the( NR) code which is the Onyx most Big sky's have. So how did we get BLUE. Dealer said they ordered it and provided me the part they ordered, Dometic says it is the wrong part Number. Dealer says it is the right part number and it is for the (EH) Color Code pewter.Dometic says they would not have sent blue. Dometic wants the dealer invoice order so they can determine what went wrong. Requested same from dealer.........It just never ends.