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Pete,
I for one always appreciate a heads up about a problem somebody had on thier Montana, especially when it involves safety. You should have seen the list of preventative fixes I had with me when we bought our last rig, all notes from folks experiences on the MOC. I would like to believe that as a result of good advice and "tricks of the trade" I've learned here, I've avoided many problems and I now add yours to the list of check, fix, improve.
As for Keystone, they are in a competetive industry. They have a forest of trees to cut and there is no room in the schedule for things like sharpening the saws. Like Stiles said, it takes way too long for a quality improvement to show up in the profit margin.
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