We had this situation in the fall of 2007. We had purchased our 2008 Big Sky and was having it serviced by Orangewood RV on Bell Road in Phoenix. They had our RV for months - 4 to 6 anyway, never seemed to be successful at getting things fixed correctly and based on a suggestion from the Southwest rep took it to another dealer in Mesa. I can't be more positive about the experience we had at RV Traders. It was like night and day. I would suggest talking to Montana and finding a better place to take it. There are excellent dealers and repair facilities out there.
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