|
So for those of you following our dilemma, we fought and fought with Camping World and finally got them to go back to Keystone and get the cracking covered as a manufacturer’s defect. It is a shame that Camping World can sell you a $75k trailer in two hours but refuses to stand up for you as the customer! They repaired it and had their guy put on the decals, which were so horribly done that it looks like a four-year-old did them in craft time in kindergarten! We of course refused to accept the repair and demanded that they redo the decals, which by the way were installed by their lead technician! So sad! Before we ever talked to the service department, we grabbed the GM of the store and I asked him to get involved. It is ridiculous that you spend so much money on these RVs and then they fight you on the littlest things and perform substandard work, Camping World has become a joke as far as their service department is concerned!
|