If the newer Norcolds are like those of 04' Vintage, behind the top shelf there is a plastic tray across the width of the fins. It has a drain going out the back of the fridge to a drip tray. You occasionally need to clean this tray and clean the hose. It has a small plastic restriction in the tube over the outside drip tray which also needs cleaned if the tray backs up. In my older model the door seals were non replaceable so you want to take good care of them and keep them clean. I am very happy with the New residential in the HC 375FL.
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