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Old 06-14-2018, 07:14 PM   #6
rslopez65
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Join Date: May 2017
Location: Columbia
Posts: 144
M.O.C. #19789
I know for a fact that someone from Keystone does monitor these forums. I posted about a problem with our 50 amp cord coming apart at the end that plugs into the campground post. Someone from Keystone read about my problem, asked me to send him photos and he would have someone from Keystone contact me. He followed up to make sure someone did. They are shipping me a new cord to replace the damaged one. This took three business days to get taken care of. The lady I spoke with at Keystone was very friendly and extremely helpful. I am not sure any other RV manufacturer could have done a better job to make things right. Kudos go out from me to Keystone.
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