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Door window fell down
The glass on our entry door fell the other day. We suspect we may shut the door hard more than not. The frame that holds the glass in is plastic, and there are 2 small plastic rods/protrusions (2 on top and 2 on the bottom) that hold the glass from sliding down. On ours, both of the 2 small platic rods broke on the bottom.
The glass is attached with silicone to one side of the frame (think Al said it was the outside portion).
He took the entire thing apart, turned the plastic framing over so we now have 2 rods to hold the glass up, put silicone on both sides of glass and put the entire thing back together.
He said the rods were very small. We had this happen on our TT, both doors, so it is not a new thing. Just seems that the vendor has made them a little cheaper/weaker and this door did not last 3 years. To us, it is just another example of questionable quality from the vendors. We are not blaming Keystone. Al said he thought if that vendor would even put 2 to 4 more rods in there that this would never happen.
We are gonna try REAL hard not to slam that door any more, but it sure is hard when you got your arms full of stuff. SIGH
Carol
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