Thread: Dealer Ratings
View Single Post
Old 03-21-2020, 11:44 AM   #251
mtlakejim
Montana Master
 
mtlakejim's Avatar
 
Join Date: Oct 2017
Location: Bee Branch
Posts: 2,620
M.O.C. #20693
Quote:
Originally Posted by MarDon7 View Post
Been working on about 10 warranty repair items on our new 2019 3811MS at Manassas Va Camping World Since July 2019. Went in their shop back in early Oct 19. Came out with wrong front cap LED light colors installed, front cap window decals place in the wrong lcation and other other work not completed. Through the staff tries hard they have a complete lack of Quality control to make repairs are done correctly. Advisor staff and Service manager never return calls.
Prime example of why I say don't use the service department at a sales dealer! Its partly the inexperienced service techs and partly the fact that they are focused on sales not service!

Take your unit to a SERVICE ONLY business. Heck even a mobile tech could have done this work better and he would have come to you!
__________________
James & Irene Wilson
Bee Branch, AR.
2017 Ram 1 ton diesel duallyCrew Cab/Long Bed
2018 Montana High Country 381TH Garage Full of Toys
mtlakejim is offline   Reply With Quote