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Steve,
Theat could be it. We just figured with that no split plastic pipe that Keystone uses just letting the low points freeze was not a problem. But as you say that cold probably progresses up the line to an important junction.
If a person had a model 2955 (rear door) it would be possible to keep the waterline supply pipes in the basement and above the main floor level and enter the cabinet from the basement through the side wall where it would be easier to keep them warm or at least above freezing. With our 3255 (middle door) the water to the kitchen sink must go under the floor. (cool country)
One day I will have to make a plan for improvement and go into the belly of that whale. I will gather up all the good ideas I see here in the interim.
Have a Happy and Blessed Christmas and everybody else do the same.
Travel safe.
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