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Very interesting subject. My daughter is in the restaurant biz so I'll have to talk with her about this subject. I do know that the service folks have to work their butts off and as NewFlyLady said often at wages lower than minimum wages! It may not be "right" but service workers really depend on tips!
By the way over on the Escapee's Forum they had a really extensive discussion on this very issue. It was a month or more ago.
Later, Dennis.
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