Thread: Dealer Ratings
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Old 09-26-2010, 04:42 AM   #173
Stubbytails
Established Member
 
Join Date: Aug 2010
Location: Yelm
Posts: 25
M.O.C. #10622
Olympia, Washington - Dealer Rating
Adventure RV - Rochester, WA

9-Sales - We were promised everything, all of our concerns were addressed and would be corrected.
9-Price - excellent and excellent trade in (later we found out why)
0-Maintenance - Incorrect parts, broken parts used for repairs.
0-Time - Slow and non-responsive to estimates.
0-Customer Service - Terrible, can't rate low enough.

We listed what was to be fixed, what was to be replaced, and the until was to be detailed inside and out. We were promised everything, but once the check cleared we became "This is a USED RV, what do you expect" people
One month after we purchased, we finally picked up our Montana with shoddy work and dealers poor attitude. Complaining about work was met with aggression. I will not go back under any circumstances-I urge anyone getting a fantastic price look past the contract, you will not get what you are promised.
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