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Your service to your truck is only as good as the Service Tech working on the unit and fully understanding the problem. The smaller Dealerships have problems with staff turnover and the ability to keep up on training and the larger Dealerships sometimes let the apprentices work on the vehicles with little to no supervision. If you get a good Dealer stay with them and get to know the General Manager as they are the ones that make that final decison for the Dealership. They will even introduce you to the Tech that will be working on your truck pending what area. All comes to customer service and relaibility of service. We are very fortunate and know the Dealerships management well! I get exceptional service when needed. I sure hope they find the gremlin in your system and all works out well for you. Keep in touch with updates.
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