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TOM F I feel your pain.
I too am a victim of a dealers ineptness. I called service 4 times, finally had to trick them by calling early in the morning to talk to the service manager. Three more phone calls, then he needed an email with pictures of my torn vinyl floor; (Their service tech had already measured it and made out a ticket on it in Branson at our rally)
The service manager then had to 'Order parts' that was three weeks ago.
If I don't keep calling them, they will never get back to me. If I buy another one, It won't be from them. I wouldn't buy it from Naylor if I got it at COST!!!!!!!!!!!!!!!!
Naylor, now Lifestyles RV in Grain Valley, Missouri.
So my friend, you may rant, you are well justified. Good luck with your needed parts.
Your frustrated fellow traveler,
Ozz
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