Montana Owners Club - Keystone Montana 5th Wheel Forum - View Single Post

Steve Wiseguy · 01-24-2020, 11:19 AM

I have a 2018 Montana 3560RL.
I purchased this fifth wheel (new) at Camping World 3 hours away from my home. I have taken it in 3 times for warranty work. Most items did not get repaired properly. I emailed Shelley at Keystone explaining that I will not drive another 6 hours to get the same items repaired. (They should have been done the last time) She said just take it to your local Montana dealer & pay for it & we will send you back a check. So I did... 1100.00 was approved by Keystone. Now they want me to sign a release that I can not file a claim for anything else. The year warranty is now done. I should still have almost 2 more years on the structure & 8 on the roof. How do I get my money back without signing this. I am considering selling this fifth wheel & buying something else used. We bought the Montana because we thought it was a higher quality unit & would have better service. Ha Ha
Jokes on us!

01-24-2020, 11:19 AM	#1
Steve Wiseguy Established Member Join Date: Jun 2019 Location: Turlock Posts: 10 M.O.C. #24328	Keystone repairs I have a 2018 Montana 3560RL. I purchased this fifth wheel (new) at Camping World 3 hours away from my home. I have taken it in 3 times for warranty work. Most items did not get repaired properly. I emailed Shelley at Keystone explaining that I will not drive another 6 hours to get the same items repaired. (They should have been done the last time) She said just take it to your local Montana dealer & pay for it & we will send you back a check. So I did... 1100.00 was approved by Keystone. Now they want me to sign a release that I can not file a claim for anything else. The year warranty is now done. I should still have almost 2 more years on the structure & 8 on the roof. How do I get my money back without signing this. I am considering selling this fifth wheel & buying something else used. We bought the Montana because we thought it was a higher quality unit & would have better service. Ha Ha Jokes on us!