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Just found this thread, would have responded sooner.
Mike Thompson RV. Sales in Fountain Valley, CA, service in Colton, CA
Sales: 9.5. We had two previous bad experiences with trying to buy a 5er. It was as if Mike Thompson's staff was taking pity on us, and offered us a price that we couldn't refuse. Claimed it was $1k below their cost. Only complaint: I told them specifically to not use B of A for financing. Yep, you guessed it, when we arrived to sign the papers: B of A!
PDI: 7. Missed one important item (second gray tank drain), which caused me a lot of grief on first big trip.
Service: 9.5. Had to have two complete brake replacements (all 4) without really identifying a cause for the failures. Mike Thompson DID handle all communications with Keystone, and under warranty did both free, as well as reimbursing me for a $770 on-the-road same day repair.
I would go back to Mike Thompson, Fountain Valley, CA.
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