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Search: Posts Made By: The Reycrofts
Forum: General Discussions about our Montanas 07-16-2022, 03:30 PM
Replies: 21
Views: 2,094
Posted By The Reycrofts
While I know your poste is older, I have just...

While I know your poste is older, I have just encountered Bent Axle. all 4 tires were wearing. I did find a Recall on Dexter Axles, and the Dealer /Manufacture replaced the parts, I am being hung...
Forum: Maintenance 05-23-2022, 04:47 PM
Replies: 14
Views: 1,902
Posted By The Reycrofts
Heat Pump

So it took 2 years and alot of letters to finally get the heat pump problem fixed,
we went thru, its too cold its too hot, ect...... so finally the AC with a heat pump is not in the living room it...
Forum: Member News 02-17-2022, 07:02 PM
Replies: 28
Views: 4,810
Posted By The Reycrofts
4 season package that included one ac with a heat...

4 season package that included one ac with a heat pump
Forum: Member News 02-17-2022, 07:01 PM
Replies: 28
Views: 4,810
Posted By The Reycrofts
Have the dealer or repair shop take pictures of...

Have the dealer or repair shop take pictures of the serial number and modle number that will prove weather you have the correct unit or not. We were told the same thing but it turns out we do not...
Forum: Member News 02-17-2022, 07:37 AM
Replies: 28
Views: 4,810
Posted By The Reycrofts
Yes I had Camping World go on the roof and take...

Yes I had Camping World go on the roof and take pictures of the AC units. Apparently the Model number is the Key factor. There is a label on the unit that has the model and serial number on it.
Forum: Member News 02-17-2022, 07:24 AM
Replies: 28
Views: 4,810
Posted By The Reycrofts
To follow up on the heat pump, The AC units on...

To follow up on the heat pump, The AC units on the camper are not the correct model and so no heat pump. the units were not switched as I was told by Keystone. Yes Pictures were required obtained...
Forum: Member News 02-07-2022, 12:19 PM
Replies: 28
Views: 4,810
Posted By The Reycrofts
So As it turns out the Heat pump is not in the...

So As it turns out the Heat pump is not in the unit as ordered, and shown on the receipt. the Maintenance at Camping World is required to take pictures and send them to Keystone. The unit Installed...
Forum: Member News 12-19-2021, 10:16 AM
Replies: 28
Views: 4,810
Posted By The Reycrofts
Ordered at the hershey camping show.

Ordered at the hershey camping show.
Forum: Member News 12-19-2021, 10:15 AM
Replies: 28
Views: 4,810
Posted By The Reycrofts
We ordered it at the Hershey show, and it came...

We ordered it at the Hershey show, and it came wrong twice. Third time it was the right color, and had the solar we paid for, but not the table and chairs we ordered. Settled for this one. At the...
Forum: Member News 12-19-2021, 10:13 AM
Replies: 28
Views: 4,810
Posted By The Reycrofts
Thank you.

I thought it odd that both AC units were the same model, but didn't think much about it.
Will pull the Build sheet again and send it forward to Keystone Although they should have it. Our Dealer...
Forum: Member News 12-19-2021, 07:49 AM
Replies: 28
Views: 4,810
Posted By The Reycrofts
Heat Pump

Does anyone else have a heat pump missing from the unit?

We purchased a MHC 294RL in May 2020. It spent most of 2020 in repair Bedroom Wall, Solar non functional, slides not working correctly,...
Forum: General Discussions about our Montanas 07-24-2020, 05:13 PM
Replies: 16
Views: 2,143
Posted By The Reycrofts
We have purchased 2 other units from cw without...

We have purchased 2 other units from cw without issue. Harrisburg needs help. Paperwork is not done correctly either
Forum: General Discussions about our Montanas 07-24-2020, 05:11 PM
Replies: 16
Views: 2,143
Posted By The Reycrofts
Thank you. I believe we will take it to our...

Thank you. I believe we will take it to our regular repair center and work the warrantee issues With keystone
Forum: General Discussions about our Montanas 07-24-2020, 05:09 PM
Replies: 16
Views: 2,143
Posted By The Reycrofts
Thank you. I believe we will bring the unit to a...

Thank you. I believe we will bring the unit to a different repair center and fight for the reimbursement. I have a center we hae used for years but they are nit a keystone approved center
Forum: General Discussions about our Montanas 07-23-2020, 07:46 AM
Replies: 16
Views: 2,143
Posted By The Reycrofts
Cable Slides

We purchased a 294RL HC from CWorld. Ordered at the Hershey show in September, Delivered to us due to Covid 19 in NY in May (its a long story)

She was delivered with several issues, and all were...
Forum: Practice and Testing Forum 07-23-2020, 07:18 AM
Replies: 0
Views: 565
Posted By The Reycrofts
Test post

Montana HC 294RL with Solar.
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