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Search: Posts Made By: Gkerlin
Forum: What I'd like to say if... 11-22-2012, 03:02 AM
Replies: 34
Views: 2,334
Posted By Gkerlin
Patience is probably my only virtue [}:)] I...

Patience is probably my only virtue [}:)]

I did tell the dealer "I am REALLY REALLY REALLY Pis..D Off but that I have a rule to be nice to the guy who has your RV held hostage, so I'll not take...
Forum: What I'd like to say if... 11-21-2012, 12:27 PM
Replies: 34
Views: 2,334
Posted By Gkerlin
Well I guess that I finally got the right person....

Well I guess that I finally got the right person.

I have an appointment with Lippert at their service center to get the slide repaired as soon as I get done at MorRyde.

Now if the Indiana Snows...
Forum: What I'd like to say if... 11-21-2012, 07:15 AM
Replies: 34
Views: 2,334
Posted By Gkerlin
Funny Mike. I'm the Controller for a Real...

Funny Mike. I'm the Controller for a Real Estate Firm. I know the sales game so when someone like he is talking to me I always hear alarms going off on my BS detector.

How do you know a...
Forum: What I'd like to say if... 11-21-2012, 04:56 AM
Replies: 34
Views: 2,334
Posted By Gkerlin
We'll rather than waiting for a reply to my voice...

We'll rather than waiting for a reply to my voice mail and emails I've called Keystone today and spoke with someone at customer service - explained the situation and she said that she could not...
Forum: What I'd like to say if... 11-21-2012, 12:07 AM
Replies: 34
Views: 2,334
Posted By Gkerlin
Dennis, Good point. Thanks for bringing me...

Dennis,

Good point. Thanks for bringing me back to earth. I got so PO'd with the incompetence that I flat out forgot about myself. I am handy and do most of my work anyway. The challenge will...
Forum: What I'd like to say if... 11-20-2012, 09:50 AM
Replies: 34
Views: 2,334
Posted By Gkerlin
SOMEBODY HELP ME PLEASE!!! I'M GOING TO GO...

SOMEBODY HELP ME PLEASE!!! I'M GOING TO GO CRAZY:(:(:(

Just to update you folks... after 3 calls and 2 emails my tech at the dealer finally called me back.

You might recall that I told them...
Forum: What I'd like to say if... 11-20-2012, 03:57 AM
Replies: 34
Views: 2,334
Posted By Gkerlin
Thanks Dick and Mike. No big deal. I'm a...

Thanks Dick and Mike.

No big deal. I'm a big boy and the way I figure it screw me once... shame on you. You know the rest.

I know that the dealer strung me along for a while, but I do know...
Forum: What I'd like to say if... 11-19-2012, 11:59 PM
Replies: 34
Views: 2,334
Posted By Gkerlin
The only thing that I did not do was have...

The only thing that I did not do was have Keystone make the appointment for me. I called Keystone first because this was the first Warranty work that I've ever requested. They gave me three names...
Forum: What I'd like to say if... 11-18-2012, 11:33 AM
Replies: 34
Views: 2,334
Posted By Gkerlin
[quote]quote:Originally posted by simonsrf ...

[quote]quote:Originally posted by simonsrf



Hi Robbie, That previous post was me..(Greg) replying to Mike. I don't want to get anyone in trouble for my comments. [8D]

And thanks for the...
Forum: What I'd like to say if... 11-18-2012, 06:35 AM
Replies: 34
Views: 2,334
Posted By Gkerlin
Ha... well if that's what they were doing it...

Ha... well if that's what they were doing it didn't work very well for them.

I'm a pretty organized person so I had my truck alone scale ticket, and my combined with separate axles, emailed to...
Forum: What I'd like to say if... 11-18-2012, 04:33 AM
Replies: 34
Views: 2,334
Posted By Gkerlin
I'm pretty sure that they did all of the...

I'm pretty sure that they did all of the measurements and said the alignment was ok, that was why the dealer was looking to replace axles. Camber adjustment on our axles is not a task for the weak...
Forum: What I'd like to say if... 11-18-2012, 03:42 AM
Replies: 34
Views: 2,334
Posted By Gkerlin
Mike, This is my second Keystone. My first...

Mike,

This is my second Keystone. My first was another line of theirs. I "moved up" to Montana because it was touted as their top-of-the-line Unit

My other had some minor warranty issues and...
Forum: What I'd like to say if... 11-18-2012, 01:20 AM
Replies: 34
Views: 2,334
Posted By Gkerlin
Oh.... and Charlie.. I have't contacted...

Oh.... and Charlie.. I have't contacted Montana in the last couple of weeks. I'm trying to walk that fine line by not being a PITA while at the same time not getting tossed into the forgotten...
Forum: What I'd like to say if... 11-18-2012, 01:08 AM
Replies: 34
Views: 2,334
Posted By Gkerlin
Problem seems to be with both the dealer (CW...

Problem seems to be with both the dealer (CW Raleigh) taking forever to look at and diagnose... and then getting Keystone to approve the work.

I spoke to the dealer where I purchased the rig (CW...
Forum: What I'd like to say if... 11-17-2012, 10:57 AM
Replies: 34
Views: 2,334
Posted By Gkerlin
Over 6 weeks and still waiting for warranty repair

Well it's 6 weeks and counting and I'm still waiting to get my warranty repairs completed.

Keystone was notified on 10/4/2012
Appointment was made and rig dropped off at dealer on 10/11/2012.
...
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