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Old 10-11-2018, 11:30 AM   #1
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Location: Fulton
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Thanks for great service

I just wanted to pass along a big Thank You to Kevin and the service technician. (Sorry I don’t know his name)
Camping World Robertsville Alabama
While traveling from Michigan we noticed 2 of our leveling jacks were dropping 2-3”. I checked fluid level and topped off cycled several times and never noticed them give while set- up. They continued to drop but never regularly just intermittently.
Gulf Shores was our long stay destination so I stopped and Kevin got us in. They tested and confirmed that 2 middle jack seals were bad.
Kevin took all information on GS extended warranty and said he would call when he had approval. That call came with in the hour. Parts were ordered and came in in less than a week.
I didn’t want to break camp so we scheduled for the Monday morning we planned to leave the CG
We were in at 8:15 out at noon and I had them do wheel bearing pack at the same time.
So again thank you! Just passing on a good experience.
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Old 10-11-2018, 01:54 PM   #2
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Sounds like they provided great service.
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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Old 10-11-2018, 03:23 PM   #3
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M.O.C. #20688
Correction Senior moment that’s Robertsdale Alabama Camping World
Wayne & Malinda
2018 Montana 3731FL
MORryde IS/DiscBrakes
2017 F450 DRW KR 4x4
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Old 10-11-2018, 06:59 PM   #4
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I’ve always had good luck at the CW of Southern Alabama. We usually visit S. Alabama a coupe times a year.
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Old 10-12-2018, 05:37 AM   #5
Phil P
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M.O.C. #11206

That’s the outfit that we went to in 2009 trying to get some warranty work performed. Keystone refused to pay them for the work needed.

This is also the outfit that went all starry eyed and requested copies of all my technical information I had. Their reason for requesting these items was”keystone will not allow us to contact their suppliers for technical information”.

Phil P
2009 Montana 3665RE
2009 Duramax 3500 DRW quad cab
personal web page https://www.sallyscoffees.com
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Old 10-12-2018, 08:55 AM   #6
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Thanks! Good information. In general CW is to be avoided at all costs, but there are a few good ones.
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, MorRyde pin box
2017 3500 Dodge Maxi DRW 4X4, Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, etc.
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Old 10-12-2018, 04:51 PM   #7
Ram Montana High Country
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Good to hear some good news about CW
MorRyde Steps & Step Box / TrailAir / MOPEKA
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