Go Back   Montana Owners Club - Keystone Montana 5th Wheel Forum > GENERAL DISCUSSIONS > General Discussions about our Montanas
Click Here to Login

Thread Tools Display Modes
Old 07-04-2018, 07:56 PM   #1
Established Member
Join Date: Dec 2017
Location: Hollywood Md
Posts: 25
M.O.C. #20930
2018 Montana 3731 Entry Door problem

Hello friends. Need help. Only been out twice on the new camper but have developed an issue with the entry door that goes into the kitchen / dining area. The door will not shut correctly even when the unit is perfectly level. The hinge is so tight I swear its binding up which is causing the door to actually pull away from the hinge as it closes therefore making it too wide for the door opening. The only way to close it is to slam it hard. The other door works fine.

Any guidance on how to fix or adjust would be greatly appreciated.

sdinsley is offline   Reply With Quote
Old 07-04-2018, 10:05 PM   #2
Montana Master
BuilderBob's Avatar
Join Date: Sep 2017
Location: Tacoma
Posts: 1,518
M.O.C. #20475
should still be under warranty? You are not the first to bring up that problem they may have to replace the door.
Bob & Carol Washington St
2017 HC HM352RL 2018 Dodge 3500 laramie CC LB 4x4
Curt Q25 with puck system, Factory air bags
Happy Trails
BuilderBob is offline   Reply With Quote
Old 07-04-2018, 11:47 PM   #3
Established Member
Join Date: Aug 2017
Posts: 13
M.O.C. #20295
Send a message via AIM to Woodcraver
We have a 2017 3790 with similar problem with entry door. Dealer said door was coming apart inside of the frame that goes around door. Keystone is replacing door under warranty
Woodcraver is offline   Reply With Quote
Old 07-05-2018, 05:38 AM   #4
Montana Master
Mikendebbie's Avatar
Join Date: Jan 2018
Location: Austin
Posts: 522
M.O.C. #21044
Entry door hits the moryde step

I have noticed that if I donít have the moryde steps adjusted correctly the door bottom will hit or drag against the top of the step frame.

My jury/opinion is still out on the friction hinge and whether we like it or not. Many times DW canít open the latch partly due to arthritic fingers but mostly due to pressure exerted by friction hinges.
Mikendebbie Austin TX - Aggie '77
2019 Chevy 3500 High Country DRW
2018 Montana 3921FB
+ two cute Aussies Gus+Fern
Mikendebbie is offline   Reply With Quote
Old 07-05-2018, 06:02 AM   #5
Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 7,866
M.O.C. #12156
Our hinges on the entry friction setup started cracking. I replaced the hinges with standard hinges and installed an old fashioned door latch to hold in place when open. Did not like it, wind would slam the door around. Not able to match the all the original hinge holes, a little black caulk took care of that.
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
1retired06 is offline   Reply With Quote
Old 07-05-2018, 06:50 AM   #6
Jersey Devil
Montana Fan
Join Date: Aug 2017
Location: Vineland
Posts: 135
M.O.C. #20374
We have a 2018 3731FL and had same problem.They adjusted door when in for warranty work that took 4 months.Ok since then.Took almost 2 months for appt?Total time 6 months they ate up of warranty time.
Seems quality control is in the dumps at factory and dealerships.They show these units at dealers to customers and just turn a blind eye to any issues unless the buyer notices and complains.They eat up warranty time by keeping units longer then needed.Its a real scam that they are really good at.
Good luck with your new rv and happy travels.

Jersey Devil is offline   Reply With Quote
Old 07-09-2018, 12:40 PM   #7
Established Member
LaydBack's Avatar
Join Date: Feb 2018
Location: St. Louis
Posts: 46
M.O.C. #21214
I had same issue, and it was remedied at the dealer. Perhaps some techs no how to adjust them and some don’t. Only had our unit for 3 months, but so far we like the friction hinge. Just watch out for the front door when opening the awning. X2 on checking the steps. I level with the steps in, and then adjust the steps, but make sure that the top threshold of the steps is fully resting on the floor/threshold of the camper. We added the handrails to both sets of our stairs. The front stairs will fold in with the handrail. Rear steps I have to remove the handrail to fold them in, but it’s quick and easy.
LaydBack is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Powered by vBadvanced CMPS v3.2.3

This website is not affiliated with or endorsed by Montana RV, Keystone RV Company or any of its affiliates. This is an independent, unofficial site.

All times are GMT -6. The time now is 03:07 PM.

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2019, vBulletin Solutions, Inc.