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Old 10-19-2017, 01:18 PM   #1
Mosnowman
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Just Bought a 2018 3721RL - Couple Questions

So I would be interested in hearing from others that purchased this model. I did my PDI and the left front residential refrigerator door was scuffed ver badly. Turns out the door rubbed against the island when slide outs were in during transport. Bottom line the dealer is moving the island in 1/2 inch to avoid the refrigerator door from rubbing. Obviously I refused to sign until I see the finished product. Mechanic told me he has seen several others like this. I also looked at a few other 3721 on the internet and a couple of them also had scuffed refrigerator doors.

Second issue was entry side slide out awning didn’t totally cover the slideout. It looks like it needs to be moved forward about an inch. They told me they couldn’t adjust it or the frame would hit the frame of the main awning when slide out was in.

I’m trading in my 327RES COUGAR for this one and realize workmanship these days is substandard pretty much everywhere. I would appreciate thoughts about my two issues?
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Old 10-19-2017, 04:23 PM   #2
DarMar
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We have a 2017 model and absolutely love the unit.

Our fridge door was fine during the PDI but after a short trip and backing up into an angled camping spot we found the island had put a small dent at the corner of the left fridge door.
Dealer was puzzled like us and considered moving the island when after some pondering we realized the kitchen slide was crooked when in the in and out position. They adjusted the slide out on the right side to line up parallel with the lines on the flooring and that solved the problem. By doing that we attained a further 3/4 clearance between the fridge and island.
Our dealer also replaced the dented door without any hassle.
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Old 10-19-2017, 07:21 PM   #3
airboatart
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We have a 2016 3721RL and love it also, have not had any problems with Ref. door hitting the island
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Old 10-19-2017, 08:48 PM   #4
DQDick
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The RV fridge must have a different door shape. Our 3720 hasn't had that problem.
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Old 10-23-2017, 09:09 PM   #5
hoserwv
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We have the 2016 model with no problem with fridge clearance. I also complained about the slide out awning not covering completely. Was told same thing. The bracket almost looks like its coming out on opposite side. Love the layout.
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