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Old 06-27-2017, 07:28 AM   #1
JohnEM38
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Join Date: Mar 2012
Location: Columbia
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M.O.C. #12340
2014 Mountaineer

I have a 2014 Montana Mountaineer that I purchased new and the Dometic 15K ducted air conditioner quit blowing cold air. I took it to the local Camping World and they told me its the compressor and that the entire unit has to be replaced($1200) because its a sealed unit.

After checking with the three Dometic dealers in my area, I pretty much got the same story from them all. $1200 to install a new unit.

I contacted Dometic and they honored a manufacturer service bulletin and replaced the unit even though it was out of the warranty period. I had to have one of the Dometic service centers send them the diagnostic information and I had to pay the installation cost. So I had Camping World of Mid-MO who did the diagnosis send them the information. Dometic sent them a new unit within a few days and Camping World installed it for $172. I am very happy with the customer service of both Dometic and Camping World of Mid-MO. I have always gotten great service on any repair I have had done at Camping World.

As for Keystone, not much help.
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Old 06-27-2017, 11:16 AM   #2
DQDick
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Glad they worked for you! Some of us, particularly full timers, keep track of dealers that have done a good job for others. Googling Camping world of mid-ohio gets three camping worlds but none by that name. Can you tell us where that dealer is located?
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Old 06-27-2017, 04:02 PM   #3
JohnEM38
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Originally Posted by DQDick View Post
Glad they worked for you! Some of us, particularly full timers, keep track of dealers that have done a good job for others. Googling Camping world of mid-ohio gets three camping worlds but none by that name. Can you tell us where that dealer is located?
Columbia, Missouri
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