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06-27-2016, 01:20 AM
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#1
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Established Member
Join Date: Nov 2015
Location: Fairview
Posts: 15
M.O.C. #18011
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Level Up system
My 2016 Montana has the Level Up automatic leveling system. I am having two consistent problems with its operation:
1. When connecting the trailer to the truck after camping, you are supposed to be able to push the right and left buttons simultaneously and the trailer will return to the same height
it was when you took the trailer off the truck. Whenever I do this, I get a message that this feature is not working or some kind of error message. I then have to go to Manual Mode to connect the trailer. I can do this, but I am worried that I may be harming the jacks. What am I doing wrong?
2. After I get the trailer off the truck, I push the auto level button and the system levels the trailer. This works fine, but we find that the trailer is not 100 percent level. Is there another step that I am missing?
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06-27-2016, 01:30 AM
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#2
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Montana Fan
Join Date: Jul 2015
Location: Fort Wayne
Posts: 477
M.O.C. #17609
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On the re-connect to the truck feature (1), if you do any manual leveling after the auto-level step, the feature will give the error message. I can't remember if there is any ranges of angles where you started that it won't return to.
It sounds like you may need to re-cal your auto-level feature if it isn't getting it to within a few tenths of a percent level. When you say it isn't 100% level, how much off are you meaning and how are you determining it?
__________________
2016 Montana 3160RL w/MOR/Ryde IS and Disc Brakes
855W Solar System, TriStar MPPT-60 Controller, Magnum 2800W Inverter, 6 Trojan T-105REs
2015 Chevy Duramax SRW SB Crew Cab
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06-27-2016, 01:38 AM
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#3
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Montana Fan
Join Date: Nov 2015
Location: Taylor Ridge
Posts: 224
M.O.C. #18049
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For the auto retract you need to start with the front high for this to work.
Agree you may have to reset your level point, if your dealer set it depends what they set as level. The frame, floor, counter top or whatever.
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06-27-2016, 01:45 AM
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#4
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Specific instructions in the lippert manual for level reset. Using an old fashioned level, get your fiver level to your satisfaction, then do the reset. I have found that on ours, the 0 readings at the controller not exact when I check with a level, but pretty close.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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06-27-2016, 04:41 AM
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#5
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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If you readjusted to get level after you unhitched that's probably your problem on rehitching. For us that feature isn't used because I unhitch higher than I want to hitch up so we always do it manually. Before you set your 0 again, use your level all over your rig. Spots very on ours so we chose the spot that allowed us to feel level everywhere.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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06-27-2016, 04:42 AM
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#6
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Montana Master
Join Date: Aug 2004
Location: Livermore
Posts: 5,146
M.O.C. #1920
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Ours seems to be off "slightly", based on the door to the bathroom. But, it all depends on where you measure it. If you go to Lippert's site, they have the re-setting instructions there also.
__________________
Ron and Terrie Ames - MOC #1920/KF0NTA
2021Montana 3230CK Super Solar Legacy Package
2021 Ram 3500 Laramie Longhorn, BIM Charging
4x4, SRW, LB, Crew Cab, Pullrite 3900 Hitch
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06-27-2016, 04:50 AM
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#7
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Montana Master
Join Date: Aug 2004
Location: Livermore
Posts: 5,146
M.O.C. #1920
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Here is a link to the PDF for the level up system: http://www.lci1.com/assets/content/s...ers_Manual.pdf. Page 8 tells how to rest Zero Point.
__________________
Ron and Terrie Ames - MOC #1920/KF0NTA
2021Montana 3230CK Super Solar Legacy Package
2021 Ram 3500 Laramie Longhorn, BIM Charging
4x4, SRW, LB, Crew Cab, Pullrite 3900 Hitch
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06-27-2016, 04:57 AM
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#8
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Montana Master
Join Date: May 2011
Location: Hixson
Posts: 3,436
M.O.C. #11397
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Do all of the above. I prefer to use as a minimum a 36" level to manually level and then recalibrate the system. Have only had to do mine in almost 5 years.
If you do this you shouldn't have to manually adjust any more after auto level and the unit will then return to hitch level as you want.
__________________
2018.5 Montana 3791RD
Full Timers 9/1/2010 through 1/16/2020.
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06-27-2016, 06:31 AM
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#9
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Montana Master
Join Date: Sep 2013
Location: Pensacola (mail forward service)
Posts: 3,198
M.O.C. #13740
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Most of the time I prefer to do a manual level...just seems to give me a better level with less extension on all the rams. The auto return feature I used once and decided it was more marketing than useful. My opinions... john
__________________
2012 F350 6.7 L dually, 2013 3800RE with 6 pt leveling, Sumitomo 17.5" load range h tires, Samsung 18 cu ft residential fridge, 8k Morryde I.S. with disc brakes. Full timing since 2012.
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06-27-2016, 08:15 AM
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#10
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Montana Fan
Join Date: Aug 2012
Location: Fowler
Posts: 414
M.O.C. #12748
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The return to hitch height feature will only raise it to the height that it was last set. It will not lower it, this must be done manually.This is a safety precaution that is programmed into it in an effort to eliminate lowering by accident as it was explained to me at the rally by the tech.
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06-28-2016, 03:12 PM
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#11
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Seasoned Camper
Join Date: Apr 2016
Location: Treynor
Posts: 62
M.O.C. #18448
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Mine has been at the dealer 3 time plus when we picked it up on the walk through and it did not work. Took it in last Tuesday and as of 3 today they still can't figure it out. Worked one time out on our third time. Not sure if the Lippert electric system was the way to go. If under warranty take it back in.
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06-28-2016, 03:38 PM
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#12
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Guess we are lucky, ours has been pretty much trouble free once I learned the front needs to be raised higher than the rear for the auto level to work.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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06-28-2016, 04:27 PM
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#13
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Established Member
Join Date: Nov 2012
Location: Morrisville
Posts: 47
M.O.C. #13007
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Yes yes do the reset to achieve a good auto level.
In preparation for hooking up I have taken to the practice of manually retracting the rear jacks then turn the controller off and on and then use the left-right buttons to return to hitch height. I can't take credit for that sequence but saw it done and it works pretty well for me.
I have seen the error you mentioned but only after doing manual adjustments after the auto-level activation.
__________________
Wally
2012 3455sa
2009 F350 SWD
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06-29-2016, 12:22 AM
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#14
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Established Member
Join Date: Nov 2015
Location: Fairview
Posts: 15
M.O.C. #18011
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If I am connecting the truck to the camper and the return to previous height gives me an error message and doesn't work, what is the correct way to manually get the trailer on the truck? Do I lower the front onto the truck before I retract the middle and back jacks? Does this put too much strain on the middle and back jacks?
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06-29-2016, 02:40 AM
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#15
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Quote:
quote:Originally posted by Jamesadixon48
If I am connecting the truck to the camper and the return to previous height gives me an error message and doesn't work, what is the correct way to manually get the trailer on the truck? Do I lower the front onto the truck before I retract the middle and back jacks? Does this put too much strain on the middle and back jacks?
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looking forward to opinions on this. I have been raising the front, hitching, and then retracting the rear legs.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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06-29-2016, 03:26 AM
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#16
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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In order to get the Rv off the truck hitch the front of the RV will be higher than the rear.After removing the truck we autolevel.The return to the unhook height has always worked as long as we stay in auto level mode if you go into manual mode at anytime you will lose that setting.
The auto level function has always worked perfectly for us since new in 2013. We raise the RV off the hitch, move the truck forward, hit auto level and watch. When hooking we hit both function at the same time , the RV returns to the unhook level, we line up the truck and hitch, then retract all in auto level mode,has always worked. You do need to check the distance the legs need to retract when leveling to avoid a "out of stroke " msg.Once you go to manual to deal with that you have wiped out the return to unhook height function. You still need to use blocks or boards to get the RV somewhat level and the distance the legs need to travel before auto level to avoid the "out of stroke " msg. The message marketing sends is that we can just pull into a spot hit auto level and it will level....not so.The Rv need to be comparatively level before we do the auto level.
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06-29-2016, 07:39 AM
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#17
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Montana Master
Join Date: Sep 2013
Location: Pensacola (mail forward service)
Posts: 3,198
M.O.C. #13740
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The rams all work in unison...as a system. So when you raise the front with backs down...you are doing exactly what the system will do during an auto sequence. The total supporting weight of all the rams is way more than what the monte is...so have no fear, you won't overload them. And the safest way to reconnect is to have the skid on the pin box push down the rear of the truck as you back into the pin box. If you lower the pin into the hitch, you are in dangerland. John
__________________
2012 F350 6.7 L dually, 2013 3800RE with 6 pt leveling, Sumitomo 17.5" load range h tires, Samsung 18 cu ft residential fridge, 8k Morryde I.S. with disc brakes. Full timing since 2012.
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06-29-2016, 08:14 AM
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#18
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Montana Fan
Join Date: Mar 2016
Location: Sedona
Posts: 176
M.O.C. #18355
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I have a Blue Ox Bedsaver so when I unhook, I raise the trailer high enough to clear the bedsaver when I pull the truck out from under. Consequently, when hooking up and return to unhook height, it is too high. Have to retract so the pin just touches the bedsaver and it hooks perfectly. Also, what John says X2.
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06-29-2016, 02:56 PM
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#19
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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yes what the above two post said.
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07-03-2016, 02:33 AM
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#20
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Established Member
Join Date: Nov 2015
Location: Fairview
Posts: 15
M.O.C. #18011
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If the return to hitch height feature is not working and all my jacks are down, what is the proper way to manually get the trailer on the truck without harming the jacks? Do I lower the front jacks until I get the truck connected and then manually retract the middle and back jacks?
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