Keystone Service Tech Site Visit

[U.P.Royalty]

NAME - Ron Chapin
VIN# - K4702516
SITE -
ARRIVAL DATE - September 9
CELL - 616-204-4434
ITEM #1 - heating unit on power recliner not working

[Jay Bird]

Jeff Bauknecht-issue changed
Carl & Susan-cell number corrected
Brad Denny removed

[birchbark]

Name: Royce Baden
VIN: C4700852
Site: unk
Ar: 9/9
Cell: 4196058854
Item#1 interior slide top corner appears to be separating, both lower slides
Item#2 black valve works extremely hard

[hcampers]

NAME: Herbert Teigland
VIN# Last 8: K4703263
Site #" TBD
Arrival Date: September 10th
Cell Number: 515-574-9043
Item #1: Window by dinette misaligned
Item #2: Drawer glides on dresser needs to be replaced

We may reprioritize issues as our unit is new and we have spent only 1 night in it so far. Additional travel may bring up higher priority problems.

[Dan an sue]

Please change our request 1 from install drain pans to repair noisey rear awning. Awning sounds like bad bearing when operating

[shetzel55]

NAME: (First and Last Name) Steven Hetzel
VIN# Last 8: H4700774
Site #" (You may not know this at the time you respond. No worry I will take care of this)
Arrival Date: 9/8
Cell Number: 512 940-3400
Item #1: Spark ignitor on stove not working
Item #2: Upholstery pealing on theater seating.

[ReadyToRetire]

Tom Schultz
Vin# K4700730
Site unknown
Arrival Sept 11
Cell 810-240-9534
1st rear door not closing properly. Dealer changed steps but door still does not close properly.
2nd dining room table not level. Dealer attempted fix, but still not level.

[SteveandTerri]

NAME: Steve Miller
VIN# HA742694
Site# Unknown
Arrival Date: 10 September
Cell Number: 707-724-0649
Item #1: Need to have the cable tension on the 3 cable-driven slides adjusted.

[SteveandTerri]

NAME: Steve Miller
VIN# HA742694
Site# Unknown
Arrival Date: 10 September
Cell Number: 707-724-0649
Item #2: TV Cable wiring defective: causing no image or very poor image on Televisions.

[RovingReiley]

NAME: Paul Reiley
VIN# Last 8:. E4730725
Site #"
Arrival Date:. 09/11
Cell Number:. 734-845-0935
Item #1: Drivers side slide wall separated from the counter.
Item #2:. Driver's side slide bottom seal torn.

[astrungis]

Sharon Strungis,
2019 Montana FB3921,
VIN:K4700503,
Site: Unknown,
Cell: 973-919-9821,
Arrival: Sept. 10,
Item #1: Both Living Room slides leaving denting marks on floor when moved in and out.

[jimbo2]

Jim Pion might half to change 1 item do to a landing jack problem. Thanks

[Paparock]

Name. Kevin rock
Vin. G4702692
Site. Unknown
Arrival date. Sept. 9
Cell number. 810-287-7910
Item number 1. The furnace stopped working
Item number 2. The pivot door on bathroom will not close

[Jay Bird]

Jim Pion,
Just let me know if want to make the change and which item you want the change to replace

[mwcampers]

We are #88 on the list, could you please change my husband’s name from Mark to Mike. Thank you.

We need to change our repair #1 if possible to the following: water heater will not heat water on electric, but will on propane.

Thank you.

[Bill n Susan]

William Mast
Cell: 740-816-3028
VIN / KA740560
Arriving 9/10
Site # TBD
Issue:
1) Black tank valve not holding
2) Heat Pump A/C not operating correctly

[jowalker46]

NAME: Jo & Jonnie Walker
VIN# Last 8: K4702881
SITE #:
Arrival Date: 9/9/2019
Cell Number: (941) 232-6413
Item #1: Both awnings open and close extremely slow. Also, when retracting, it rolls up crooked and doesn't close properly.
Item #2: don't have at this time

[smkn454 Mike]

Name: Mike & Vicki Black
VIN: J4702409
Arriving: 9/9/19
Cell: 815-866-6123
Item #1: Bedroom closet doors drag on the bottom track
Item#2: Kitchen area & bedroom thermostats lock up & have to be powered down to reset

[Jeff & Gail]

Jeff Smith
3120rl
K4703161
715/891-0020
1. Adjust main entry door
2. Set level up correctly

[shetlers]

Dave Shetler
TRAILER MODEL: 2017 3790RD
VIN: H4703762
Phone: 815-441-4775

Arriving Sept. 9

1. Exterior decals are coming loose.

2. Furrion stove grates missing pins and grommets