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Old 09-05-2007, 07:40 PM   #1
MAMalody
Montana Master
 
Join Date: Jul 2006
Location: Pasco
Posts: 986
M.O.C. #5972
SurgeGuard

Some technical help please. I was at Four Seasons in Sprague, WA over the Labor Day weekend. Plugged into the park head (50A) and not power. Plugged into the 30A service not problem. Put a meter on the head, 248 volts, 120+ on each leg. Put a meter on the input on the surge protector (hard wired in, under the cabinets) and had the same readings as outside yet no output. At 50A the input light did not light. At 30A it did and all worked. There is an overvoltage cutout on this unit that is not supposed to trip until 132v on a leg. Called the company and the tech guy said my meter had to be bad because the surge protector with either allow power or it would not. I think the overvoltage cutout kicked in, but why would it not reset? There is no reset on the protector. I even tried it the next day so it had plenty of time to reset. I can't see taking it to the shop. I am tempted to just replace the unit before go out again in a couple of weeks. I may try to call my local dealer where I have had work done and see if he will let me plug it in and check it there. (They also did the original installation of the surge protector three years ago.) Where am I here?

 
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Old 09-06-2007, 02:32 AM   #2
ols1932
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Join Date: Aug 2004
Location: Cedar Rapids
Posts: 4,876
M.O.C. #1944
I'm no expert, but I have used Surge Guards for years. This is the first time I've run across this problem. We did have one time when our 30-amp Surge Guard gave us fits so I sent it in to the mfg co. and found it was defective inside. They repaired it at a cost of $75. Incidentally, for all who use these things, make sure your plugs that you plug into them are clean and fit tight. If they are corroded or the least bit loose, heat will be generated at the connection and the receptacle on the Surge Guard will get too hot and will become defective--especially if you run your AC a lot.

Orv
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Old 09-06-2007, 07:06 PM   #3
MAMalody
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Join Date: Jul 2006
Location: Pasco
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M.O.C. #5972
I talked to my dealer tech today and he said there is no problem. As described by me he thought there was a park problem. Possibly loose ground or ...and he rattled off two or three other things that may have made the surgeguard act like it did. He also suggested that if it should ever happen again, to go to the space next to mine and try my cord there (Why didn't I think of that?).
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