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10-02-2017, 04:10 PM
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#1
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Montana Fan
Join Date: Sep 2015
Location: Eureka Springs
Posts: 432
M.O.C. #17829
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Level Up help
Pulled in & lowered front jacks & took Monty off the truck. Hit the auto level and trailer went all the way down on front jacks and would not auto level. Non-responsive in manual mode. Battery?? Suggestions would be appreciated.
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10-02-2017, 04:15 PM
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#2
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Site Team
Join Date: Sep 2017
Location: Oro Valley
Posts: 3,929
M.O.C. #20477
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Recommend hooking power to it and see if that changes anything. A generator, shore power or hooking cable back to truck with it running (be sure to keep truck clear if rig comes further down).
__________________
Zack and Donna plus Millie and Ranger
2018 3160RL
"Life is too short to stay indoors, enjoy the ride!"
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10-02-2017, 05:02 PM
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#3
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Montana Master
Join Date: Sep 2017
Location: Tacoma
Posts: 1,567
M.O.C. #20475
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Is this a new Montana what year? is it power jacks or Hydraulic?
Bob & Carol
Tacoma WA
2017 352RL \ 2008 Dodge 3500 DRW 4x4 crew cab 6.7
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10-02-2017, 05:13 PM
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#4
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Montana Fan
Join Date: Sep 2015
Location: Eureka Springs
Posts: 432
M.O.C. #17829
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2015 3100rl with hydraulic jacks. It's hooked up to shore power and truck. Panel reads 14.3 V
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10-02-2017, 05:32 PM
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#5
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Site Team
Join Date: Oct 2005
Location: Carmichael - CA
Posts: 7,362
M.O.C. #4831
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The following are random thoughts, observations and suggestions.
- Voltage of 14.3 says the converter is doing its thing. But that doesn't reflect the state of the battery. I would disconnect the AC power and the truck connection. Then measure the battery voltage. A charge level of 14.3 seems pretty intense to me and might be because the battery is dead or close to it.
- I take it the keypad works since you say it displays 14.3 volts. Is there any kind of click or audible sound when you push one of the jack buttons?
- Try disconnecting all power sources: battery, AC and truck. This usually causes the "brain" to reset. Let it sit for a while them reconnect power and try again.
- The keypad can be disconnected and reset by pulling the telephone like plug on the back. But you write it still displays so I doubt that will help.
- Call Lippert Customer Service at (574) 537-8900. These guys are really good and know their stuff. I would have made this the first suggestion but they are closed for the day and you will have to wait until tomorrow.
- Lippert has some decent documentation on their web site for diagnosing Level-Up problems. Sometimes it is hard to find.
__________________
Carl (n Susan)
There is more to life than fuel mileage.
2012 Montana 3700RL Big Sky Package towed by a 2015 Ford F350 6.7L PSD 4WD CC LWB
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10-02-2017, 06:02 PM
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#6
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Montana Fan
Join Date: Sep 2015
Location: Eureka Springs
Posts: 432
M.O.C. #17829
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Currently got everything shut off. The 80amp to the pump disconnects when Auto is selected and the front jacks retract during the process.
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10-02-2017, 07:55 PM
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#7
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Montana Fan
Join Date: Sep 2015
Location: Eureka Springs
Posts: 432
M.O.C. #17829
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Reconnected power. Front jacks operate in manual mode. Other jacks don't. Auto level trips the 80amp breaker.
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10-02-2017, 10:41 PM
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#8
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Site Team
Join Date: Oct 2005
Location: Carmichael - CA
Posts: 7,362
M.O.C. #4831
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Definitely time to call Lippert. The 80 amp braker should not be blowing.
__________________
Carl (n Susan)
There is more to life than fuel mileage.
2012 Montana 3700RL Big Sky Package towed by a 2015 Ford F350 6.7L PSD 4WD CC LWB
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10-03-2017, 09:05 AM
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#9
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Montana Master
Join Date: Oct 2015
Location: westminster md
Posts: 2,318
M.O.C. #17894
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That sounds strange. Mine freaks out and dives to the ground when I try to auto level. Worked fine for a while previously.
I gave up and level in manual mode now. Seems work better that way since I can cotroll the height of the unit and which legs go down first.
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10-03-2017, 04:31 PM
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#10
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Montana Fan
Join Date: Sep 2015
Location: Eureka Springs
Posts: 432
M.O.C. #17829
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Got it loaded on the truck (front jacks working), drove about 20 miles and stopped at Matt's RV in Clinton, OK. Low and behold, while going about demonstrating the problem I was having with it, the manual and automatic leveling processes worked fine. I drove on towards Albuquerque and stopped at Tucumcari for the night - Level Up worked fine. Very weird!
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10-03-2017, 07:35 PM
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#11
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Montana Fan
Join Date: Feb 2006
Location: Crossville
Posts: 295
M.O.C. #5424
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Is the front end of your Monty higher than the rear when you start Auto Level? If not, strange things will happen.
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10-03-2017, 08:28 PM
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#12
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Montana Master
Join Date: Sep 2017
Location: Tacoma
Posts: 1,567
M.O.C. #20475
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The front needs to be at least 3" higher than the back when you start the auto level or it
doesn't work correctly and may not work at all.
Bob & Carol
Tacoma WA
2017 352RL \ 2008 Dodge 3500 DRW crew cab 4x4 6.7L
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10-04-2017, 09:28 AM
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#13
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Montana Fan
Join Date: Mar 2016
Location: Sedona
Posts: 176
M.O.C. #18355
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We have the same rig a year older. Ours did something similar once in a Minnesota State Park CG last year. When I hit auto-level button, front of rig dives down to start leveling process. Problem was the site was too sloping and the front jacks could not go low enough for the auto-level to kick in. Moved to two other sites before found one level enough. Never happened again.
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10-04-2017, 07:12 PM
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#14
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Montana Master
Join Date: Sep 2013
Location: Pensacola (mail forward service)
Posts: 3,198
M.O.C. #13740
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I find that manual mode leveling is much faster and easier than dealing with the auto mode...unless you are really liking to watch it go up and down like a low rider car, pause, do things that make no sense, and eventually get something close to level. And being an ex-electrical computer engineer I know what it is doing and why, but find it to be another piece of eye candy. Manual level mode, however, puts you in the drivers seat as the old saying goes.
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10-04-2017, 07:16 PM
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#15
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Montana Fan
Join Date: Sep 2015
Location: Eureka Springs
Posts: 432
M.O.C. #17829
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Quote:
Originally Posted by Beau2010
We have the same rig a year older. Ours did something similar once in a Minnesota State Park CG last year. When I hit auto-level button, front of rig dives down to start leveling process. Problem was the site was too sloping and the front jacks could not go low enough for the auto-level to kick in. Moved to two other sites before found one level enough. Never happened again.
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Makes sense. The site that it acted up on had some front slope. Matt's RV parking lot didn't. I've set up at three different RV parks, since it malfunctioned; and it has worked just fine.
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10-16-2017, 05:12 PM
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#16
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Montana Master
Join Date: Oct 2017
Location: Bee Branch
Posts: 2,620
M.O.C. #20693
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Off subject but we are here in Arkansas too (Bee Branch on Hwy 65 south of Clinton).
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10-16-2017, 06:33 PM
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#17
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Montana Fan
Join Date: Sep 2017
Location: ALAMEDA
Posts: 227
M.O.C. #20448
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I am using manual mode with a remote. Works perfectly.
__________________
2017 Montana High Country 310RE
2017 Ram 2500 Diesel, 4 wd crew cab, slr, pulrite super glide, short bed, 2 ea 100 Ah LiFePO4 12 volt Deep Cycle Battery
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10-24-2017, 09:49 PM
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#18
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Montana Master
Join Date: Oct 2017
Location: Bee Branch
Posts: 2,620
M.O.C. #20693
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I have the electric 6 point version. It wouldn't work correctly to start with. Reestablished zero on level and it started working. HOWEVER, the stroke on the plungers is only about 12" or so total. If you are parking on an even slightly off level site you will have to use blocks on one end or the other....
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10-26-2018, 03:24 PM
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#19
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Seasoned Camper
Join Date: Oct 2018
Location: Topeka
Posts: 95
M.O.C. #22922
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I've had unresponsive hydraulic jacks AND slides. Turns out a bunch of mice had made their way into the battery area and ate through the wires than run the hydraulic jack, auto levelers and hydraulic slides. I spliced the wires back together and it worked fine. Happened again about two weeks later and I've since gone on the war path with the rodents.!
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10-29-2018, 07:30 AM
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#20
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Montana Master
Join Date: Dec 2017
Location: Mountain Home
Posts: 838
M.O.C. #20949
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I’d suggest removing the battery cables at the battery and clean both the cable ends and battery terminal ends...
Power goes directly from battery to resettable breaker to dual polarity solenoid for hyd pump motor.. any corrosion or loose connections along this path will cause exactly what you describe
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