|
06-02-2016, 06:03 AM
|
#1
|
Montana Master
Join Date: Feb 2008
Location: Winthrop Harbor
Posts: 1,831
M.O.C. #8160
|
Good Sam Road Assistance
I've read some negatives regarding Good Sam but here's the other side of the story. Our truck would not start at Pine Grove in Greenwood, Ne. Called in late yesterday and had a very pleasant conversation with the rep. All info was collected with a couple of phone calls to gather more info. Bottom line a tow truck was dispatched this morning to tow truck to dealer. All arrangements with dealer were made by Good Sam. More return calls from GS than I can remember. Additionally I received email verification of all info. Great service at a great price.
|
|
|
06-02-2016, 06:52 AM
|
#2
|
Montana Fan
Join Date: Apr 2011
Location: Castle Rock
Posts: 248
M.O.C. #11369
|
Good to hear!
|
|
|
06-02-2016, 10:26 AM
|
#3
|
Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
|
We spent the night at. Pine grove rv last night. Sorry we did not connect. .
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
|
|
|
06-02-2016, 10:36 AM
|
#4
|
Montana Master
Join Date: Feb 2008
Location: Winthrop Harbor
Posts: 1,831
M.O.C. #8160
|
We were here with Rondo and Mary plus our friends who traveled with us. Went to Parkers for dinner and back here. I'm
|
|
|
06-02-2016, 11:22 AM
|
#5
|
Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
|
Glad they came thru for you.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
|
|
|
06-02-2016, 02:31 PM
|
#6
|
Montana Master
Join Date: Feb 2008
Location: Winthrop Harbor
Posts: 1,831
M.O.C. #8160
|
Dealer called around 6 and said it was the starter. Should be done by noon tomorrow
|
|
|
06-06-2016, 01:41 AM
|
#7
|
Montana Fan
Join Date: Jan 2015
Location: Brentwood
Posts: 196
M.O.C. #15998
|
we have needed Good Sam three times over the years. I have been extremely impressed with response time and the communication. No complaints here!
|
|
|
06-06-2016, 03:41 AM
|
#8
|
Montana Master
Join Date: Sep 2010
Location: Topsham
Posts: 904
M.O.C. #10761
|
Good Sam Travel Assist is fantastic. This was our experience..
We lost our brake in New York state and was at a loss of where to go for service. We were able to make it to the campground but didn't know where it could get fixed. Tried a few places that the campground recommended but they were all too busy to help.
One phone call to Good Sam and they made arrangements for the tow and found a place that would fix our 5th wheel. Once they found a place, they called us back for our approval. We wanted to check out the references before it was towed there. The place that fixed it was great!!! The tow came at 9 that morning, towed us an hour away and within 4 hours we were back at the campground.
I have to say that when you have this coverage you are not alone or feel stranded.
|
|
|
06-06-2016, 07:31 AM
|
#9
|
Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
|
We have had about every road service there is over the years and used all of them. We have GS now and have used it. Coach net did pay the vendor with a bad credit card once.
|
|
|
06-08-2016, 02:10 PM
|
#10
|
Established Member
Join Date: Jan 2014
Location: Farmington
Posts: 13
M.O.C. #13979
|
my experience with Bad Sams was not good I had a blow out on I4 just east of I75 last year it was a sunday i called and said i needed the tire changed the woman was trying to sell me new tires 4 call later still no service that is 3.5 hours after the blow out i limped into a truck scale and changes the tire myself called good sam to ask why and still no call back i guess a year and a half is not long enough to respond
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
» Recent Threads |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|