I began having trouble with Wally receiver staying locked on satellites with Winegard antenna. Called DISH and after a couple of hours on the phone I had made it to 2nd level support where they told me my software was out of date. We worked with the unit trying to get the update done - even moved it into the house and connected it to the my house fixed antenna - the software update would start but then fail at about 50% completion.
Ended up with him telling me I have to get the Wally to a Camping World facility where they will upgrade the software for me. He said it is a known problem.
Anyone else run into this?? Camping World is not exactly handy for me.
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