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01-16-2020, 02:12 PM
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#1
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Montana Fan
Join Date: Apr 2016
Location: Medford
Posts: 498
M.O.C. #18546
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Help Please
We are staying in Colorado Springs for a week, and the cable on our slide broke (just the latest in a series of fails) can anyone out there recommend an RV repair service in the COS area who makes “house calls”?
__________________
2016 Montana High Country 310RE
2020 Chevrolet Silverado 3500 HD LT CC 4x4 Duramax
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01-16-2020, 05:47 PM
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#2
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Montana Fan
Join Date: Oct 2015
Location: Round Rock
Posts: 475
M.O.C. #17905
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While in Dallas area during the Holidays I needed Mobile Service so I just "googled" it and found several and then just picked one. They were great, expensive but good response and did a good job. Should be several mobile techs there in COS.
Good luck.
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Pete & Joan & "Honey" fur-baby.
2015 Montana 3611RL 2012 F350 6.7 DRW Lariat
Disc Brakes & Sailun 14 ply S637
6-pt Hydraulic leveling
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01-17-2020, 07:32 AM
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#3
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Montana Fan
Join Date: May 2017
Location: Columbia
Posts: 144
M.O.C. #19789
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You might also ask the CG owners if they can recommend anyone. They are usually pretty knowledgable about that sort of thing.
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Ray and Susan
2017 - HC352 RL
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01-17-2020, 09:36 AM
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#4
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Also, on Facebook there is a group called "mobile RV repair companies across the US and Canada that has an amazing data base. Anyone who full times should belong to that group. Also if you use Coach-Net they also have a smaller data base, but did get me in the front of the line once instead of having to wait the week I was quoted.
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Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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01-18-2020, 03:45 AM
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#5
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Montana Master
Join Date: Aug 2009
Location: Grand Rapids
Posts: 1,896
M.O.C. #9561
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i did a quick google here is one https://www.thervpro.com/location
start calling RV dealers in your area too.
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01-18-2020, 12:18 PM
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#6
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Montana Fan
Join Date: Apr 2016
Location: Medford
Posts: 498
M.O.C. #18546
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Thanks everyone! Found a great RV repair shop.
Cousins RV. Friendly, courteous, reasonable, and quick response.
www.cousinsrv.com
1-(719)387-7100
__________________
2016 Montana High Country 310RE
2020 Chevrolet Silverado 3500 HD LT CC 4x4 Duramax
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01-21-2020, 01:48 PM
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#7
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Montana Fan
Join Date: Apr 2016
Location: Medford
Posts: 498
M.O.C. #18546
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One addendum: Not “reasonable”. $675 to replace one slide cable.
__________________
2016 Montana High Country 310RE
2020 Chevrolet Silverado 3500 HD LT CC 4x4 Duramax
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01-21-2020, 03:12 PM
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#8
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Montana Master
Join Date: Jan 2018
Location: Austin
Posts: 2,422
M.O.C. #21044
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Just curious - how many hours did it take for them to do the work?
__________________
MikenDebbie Aggie ‘77 in the sticks near Austin TX
2019 Chevy 3500 High Country DRW
2018 Montana 3921FB
Aussie Gus + Texas Heeler Jimmy
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01-22-2020, 04:38 AM
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#9
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Montana Master
Join Date: May 2011
Location: Hixson
Posts: 3,436
M.O.C. #11397
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Quote:
Originally Posted by Bad Moon
One addendum: Not “reasonable”. $675 to replace one slide cable.
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Yep, that would tend to make them fast & friendly!
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2018.5 Montana 3791RD
Full Timers 9/1/2010 through 1/16/2020.
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01-22-2020, 08:00 AM
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#10
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Montana Fan
Join Date: Apr 2016
Location: Medford
Posts: 498
M.O.C. #18546
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I actually transposed the numbers... it was $647. They sent a guy out Fri afternoon late, so he had to come back Monday ($125 for the first call, $75 for the second). He was here 3 hours at $150 per (standard rate, but way too long, in my opinion). Then the charged $149 to adjust the second slide . To add insult, I helped the guy the whole time, since it was really a 2-man job. Also, had to loan him a few of my tools (crimper, ladder, wire cutter).
__________________
2016 Montana High Country 310RE
2020 Chevrolet Silverado 3500 HD LT CC 4x4 Duramax
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01-22-2020, 08:37 AM
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#11
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Montana Master
Join Date: Aug 2004
Location: Livermore
Posts: 5,146
M.O.C. #1920
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Sorry for your troubles and glad it is fixed. You may want to look at an extended warranty. When we bought our unit, we made sure we had one. There are a number of places that offer them. Safe travels.
__________________
Ron and Terrie Ames - MOC #1920/KF0NTA
2021Montana 3230CK Super Solar Legacy Package
2021 Ram 3500 Laramie Longhorn, BIM Charging
4x4, SRW, LB, Crew Cab, Pullrite 3900 Hitch
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01-22-2020, 09:09 AM
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#12
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Montana Master
Join Date: Dec 2009
Location: Sebring
Posts: 3,659
M.O.C. #9969
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Not that it would get you anywhere, but I would send them a bill for your time and tool rental.
Might get across that you felt over charged.
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Michelle & Ann
2018 Chevy 3500HD High Country DRW 4X4 Crew Cab w/Duramax/Allison, Formally 2010 Montana 2955RL, Now Loaded 2016 SOB, Mor/ryde IS, Disc Brakes & Pin Box, Comfort Ride Hitch, Sailun 17.5 Tires.
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01-22-2020, 09:25 AM
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#13
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Montana Fan
Join Date: Apr 2016
Location: Medford
Posts: 498
M.O.C. #18546
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Will file a claim with our extended warranty when we get home. Thanks.
__________________
2016 Montana High Country 310RE
2020 Chevrolet Silverado 3500 HD LT CC 4x4 Duramax
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01-22-2020, 01:10 PM
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#14
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Montana Master
Join Date: May 2017
Location: South East NC
Posts: 1,768
M.O.C. #19865
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That is the most expensive hourly rate and never had 2 service call charges for one call. My last was $80 service call and $90 per hour. He came back with parts to finish the following day and no service call charge. The mobile tech I use at home is $80 for the service call no matter how many times he has to return for the repair and $80 per hour. Besides, 3 hours for a cable replacement is also excessive. He should be sending you Christmas cards forever IMO.
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John & Patty
2022 3855 BR
2019 Lariat F350 4X4 Dually
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01-22-2020, 02:57 PM
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#15
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Established Member
Join Date: Jun 2019
Location: Post falls
Posts: 11
M.O.C. #24325
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Wow you were really swindled on that deal! I had a cable repacked by a mobile tech and it took about an hour and he charged me $180!
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01-22-2020, 03:10 PM
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#16
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Montana Fan
Join Date: Feb 2019
Location: Fredericksburg
Posts: 163
M.O.C. #23470
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Sometimes we're in a bind and have to get it done. Sometimes that's life. In Washington State, I arrived at a campground that only had 30A hookup. I was stunned that I didn't have a dogbone 30 to 50 connector. On a Saturday night, the only store (NAPA) I could find with one charged $38. I know that's approximately 3 times more than it should cost. That's not going the last time we have to suck it up to avoid a bad situation.
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01-22-2020, 03:43 PM
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#17
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Montana Master
Join Date: May 2017
Location: South East NC
Posts: 1,768
M.O.C. #19865
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Quote:
Originally Posted by Davekendall1@yahoo.com
Sometimes we're in a bind and have to get it done. Sometimes that's life. In Washington State, I arrived at a campground that only had 30A hookup. I was stunned that I didn't have a dogbone 30 to 50 connector. On a Saturday night, the only store (NAPA) I could find with one charged $38. I know that's approximately 3 times more than it should cost. That's not going the last time we have to suck it up to avoid a bad situation.
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Easier to take a $15 - $20 hit than a $400 hit. His tech should have pointed a gun with that bill!
__________________
John & Patty
2022 3855 BR
2019 Lariat F350 4X4 Dually
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01-22-2020, 05:02 PM
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#18
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Montana Fan
Join Date: Feb 2019
Location: Fredericksburg
Posts: 163
M.O.C. #23470
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That's true.
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01-22-2020, 05:33 PM
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#19
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Montana Fan
Join Date: Apr 2016
Location: Medford
Posts: 498
M.O.C. #18546
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Yup, that’s why I posted it here, so you all would be forewarned.
__________________
2016 Montana High Country 310RE
2020 Chevrolet Silverado 3500 HD LT CC 4x4 Duramax
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01-23-2020, 12:47 AM
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#20
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New Member
Join Date: Jan 2020
Location: Bozeman
Posts: 5
M.O.C. #25677
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If something is urgent, some may help if they have sufficient knowledge. One day I had a breakdown and started to figure out what was going on at the track. The guy stopped in a van and asked if I needed help and just offered him some money, but he said he wanted to do a good deed and didn't need anything. About 5 minutes after he left, this guy spent 40 minutes of his time getting his clothes dirty, but he didn't ask for anything in return. Be kinder to the people around you!
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