 |
09-04-2018, 05:52 AM
|
#1
|
|
Montana Master
Join Date: Aug 2009
Location: Grand Rapids
Posts: 1,896
M.O.C. #9561
|
LCI panel hard to operate???
I am having a terrible time using the buttons on my LCI electronic panel.
It is hard to turn on and use the other buttons to move the legs.
Has anyone had this issues? Do I need to replace panel? Cost about $210...darn. 
|
|
|
|
09-04-2018, 07:56 AM
|
#2
|
|
Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
|
Since Lippert is very helpful, I'd consult with them first.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
|
|
|
|
|
09-04-2018, 08:08 AM
|
#3
|
|
Montana Master
Join Date: Nov 2015
Location: Arlington
Posts: 1,522
M.O.C. #18081
|
Yes we just had this issue. This last spring it got so bad that you needed to push the buttons in about a 1mm location in order for them to work. Lippert replaced the control pad for us despite being past the warranty period. We did have this issue documented with both Keystone and our dealer. That appeared to be the deciding factor. Now everything is fine. I am keeping the old keypad in case of emergency. I am contemplating taking taking it apart to see if the underlying pressure pad can be replaced.
Oh BTW Lippert has excellent customer service.
__________________
SOB
2015 Volvo VNL780 D13, iShift, 32k ET air hitch, Idle Free LiFePO4 APU
16.8KWhr LiFePO4, 2.52 kw solar, 10kva Victron split phase
|
|
|
|
|
09-04-2018, 08:32 AM
|
#4
|
|
Montana Fan
Join Date: Dec 2016
Location: Lakewood, Wa.
Posts: 188
M.O.C. #19305
|
Same thing as PNW said with the pad from this last year. I suspect freezing caused the contacts to separate, requiring a firmer push on the buttons. It was difficult to get the unit up, in order to get it to a maintenance appointment, in which I paid the dealer to get it fixed.
__________________
Henry & Lita (Scotty/Bluey Our shelties)
2022 SOB with 2015 Chevy Silverado
|
|
|
|
|
09-04-2018, 02:56 PM
|
#5
|
|
Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
|
Bought a spare new control panel (lci) off Amazon for $105 last year.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
|
|
|
|
|
09-04-2018, 03:28 PM
|
#6
|
|
Established Member
Join Date: Jul 2016
Location: LaGrange
Posts: 36
M.O.C. #18782
|
My 2013 is doing the same thing all of a sudden. Was it difficult to switch out the new for the old one?
|
|
|
|
|
09-04-2018, 03:31 PM
|
#7
|
|
Montana Master
Join Date: Nov 2015
Location: Arlington
Posts: 1,522
M.O.C. #18081
|
Quote:
Originally Posted by Kellyjones
My 2013 is doing the same thing all of a sudden. Was it difficult to switch out the new for the old one?
|
You made out really good. At the time I was looking I found them for $300. I just did a quick Amazon check and they are $297. Should have purchased a dozen and sold them.
__________________
SOB
2015 Volvo VNL780 D13, iShift, 32k ET air hitch, Idle Free LiFePO4 APU
16.8KWhr LiFePO4, 2.52 kw solar, 10kva Victron split phase
|
|
|
|
|
09-04-2018, 03:31 PM
|
#8
|
|
Montana Master
Join Date: Nov 2015
Location: Arlington
Posts: 1,522
M.O.C. #18081
|
Quote:
Originally Posted by Kellyjones
My 2013 is doing the same thing all of a sudden. Was it difficult to switch out the new for the old one?
|
Very easy to change out.
__________________
SOB
2015 Volvo VNL780 D13, iShift, 32k ET air hitch, Idle Free LiFePO4 APU
16.8KWhr LiFePO4, 2.52 kw solar, 10kva Victron split phase
|
|
|
|
|
09-04-2018, 04:23 PM
|
#9
|
|
Established Member
Join Date: Jul 2016
Location: LaGrange
Posts: 36
M.O.C. #18782
|
Quote:
Originally Posted by PNW Fireguy
You made out really good. At the time I was looking I found them for $300. I just did a quick Amazon check and they are $297. Should have purchased a dozen and sold them.
|
Did you purchase directly from Lippert?
|
|
|
|
|
09-04-2018, 04:48 PM
|
#10
|
|
Montana Fan
Join Date: Oct 2017
Location: Moultrie
Posts: 250
M.O.C. #20747
|
We purchased our used 2014 3402rl in 2016 and the lci panel was very difficult to use. The dealership replaced the panel as part of the prepurchase punch list. The replacement panel is now doing the same thing. Called lci customer service and all I got was an offer to sell me one at a 20% discount. I could buy it on Amazon for less. Not much help in my opinion.
__________________
Frank and Marilyn
2014 3402RL, Sailun S637/Disc Brakes
2015 F350 CC LWB SRW 6.7L PSD FX4
|
|
|
|
|
09-04-2018, 06:32 PM
|
#11
|
|
Montana Master
Join Date: Aug 2009
Location: Grand Rapids
Posts: 1,896
M.O.C. #9561
|
thanks all. I am getting a control panel from etrailer for $203.
Lippert contacted me and said it was the panel. It is just a pop off and install the new one.
I hope that is all, the electronic control box behine the panel runs around $500- 
|
|
|
|
|
09-12-2018, 04:55 PM
|
#12
|
|
Montana Fan
Join Date: Mar 2013
Location: miami
Posts: 152
M.O.C. #13290
|
I’ve had the same problem what I found out work great is the eraser side of a pencil try that
|
|
|
|
|
09-13-2018, 12:08 PM
|
#13
|
|
Established Member
Join Date: Aug 2017
Location: Sandersville
Posts: 19
M.O.C. #20350
|
Same problem with my Montana. I purchased a new pad. Sounds like they have had an obvious problem.
|
|
|
|
|
09-14-2018, 03:50 PM
|
#14
|
|
New Member
Join Date: Jan 2018
Location: Biloxi
Posts: 2
M.O.C. #21157
|
I had the same problem last week....thought it was just my bad luck. We fulltime and stay parked, but we live on the Mississippi Gulf Coast and are in the path of potential hurricanes. I was checking to see if everything was operational, just in case. Lo and behold....it was super balky. I was able to get it to work some, but not completely. Does anyone have the phone number for Lippert Customer Service?
|
|
|
|
|
09-14-2018, 06:21 PM
|
#15
|
|
Montana Fan
Join Date: Oct 2017
Location: Moultrie
Posts: 250
M.O.C. #20747
|
I posted earlier on this thread about my initial call to Lippert about my keypad. I should now update. This past Monday while in Virginia on our way north to the MOC rally, the keypad became unusable. I called Lippert CS and got the same offer to sell me the second replacement in two years. I was then transferred to the Parts Department where my experience with Lippert made an reversal. After Tammy in Parts and Dan in CS realized I was stranded without a new keypad they overnighted me a new keypad at no charge. Lippert has now updated the keypad and it has a different part number. Hopefully these news pads will be more dependable than the old ones. So far I have found Lippert CS to either be very bad or very good based on who answers the phone.
__________________
Frank and Marilyn
2014 3402RL, Sailun S637/Disc Brakes
2015 F350 CC LWB SRW 6.7L PSD FX4
|
|
|
|
|
09-16-2018, 10:28 AM
|
#16
|
|
Established Member
Join Date: Apr 2016
Location: Crossville
Posts: 17
M.O.C. #18481
|
Quote:
Originally Posted by georgiawalker
I had the same problem last week....thought it was just my bad luck. We fulltime and stay parked, but we live on the Mississippi Gulf Coast and are in the path of potential hurricanes. I was checking to see if everything was operational, just in case. Lo and behold....it was super balky. I was able to get it to work some, but not completely. Does anyone have the phone number for Lippert Customer Service?
|
georgiawalker,
The number I have used before is 574-537-8900.
Hope you resolve your problem
Joe
|
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
» Recent Threads |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Linear Mode
