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09-15-2015, 05:45 PM
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#1
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Seasoned Camper
Join Date: Nov 2011
Location: kingston
Posts: 73
M.O.C. #12000
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Our new Montana 3611 finally passes inspection!
After a week delay our new 3611 passed our inspection and we pulled it home. As mentioned in an earlier post there were many issues that could not be fixed the day we arrived, thus we went home empty handed. Kudos to the folks at Holiday World of Dallas, Tx. for doing a great job, although most problems should have been corrected without having to find them myself and complain about them. All in all we are now very pleased with the entire transaction.
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09-15-2015, 06:36 PM
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#2
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Site Team
Join Date: Aug 2007
Location: Omaha
Posts: 6,750
M.O.C. #7560
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bandit-- You are correct, you should have never had to complain about things IF the dealer had done their job and gone through the unit prior to your PDI. We found some also but they were nothing that they couldn't fix in an hour or less. We did have a couple other problems after our first trip but the dealer took care of them with no problems.
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09-16-2015, 01:37 AM
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#3
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Good to hear you were satisfied with the final delivery repairs. Enjoy that new rig.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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09-16-2015, 01:38 AM
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#4
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Montana Master
Join Date: May 2011
Location: Hixson
Posts: 3,436
M.O.C. #11397
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Our dealer, Northgate RV, in Ringgold, GA connects all utilities and then gives the unit a thorough inspection over a 3 day period. After the inspection and any necessary corrections are made the cleaning crew comes in and gives it a very good cleaning. After the cleaning you are then ready to do your own PDI before any money changes hands. We have bought 2 Montanas from NG RV and it was done this way both times and we found nothing wrong with either unit.
Not saying nothing was wrong from the factory but saying all problems were corrected by the dealer and did not trickle down to the customer.
__________________
2018.5 Montana 3791RD
Full Timers 9/1/2010 through 1/16/2020.
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09-16-2015, 02:16 AM
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#5
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Montana Master
Join Date: Apr 2013
Location: Arroyo City
Posts: 3,110
M.O.C. #13395
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Congratulations! I hope you enjoy it
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09-16-2015, 02:19 AM
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#6
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Montana Master
Join Date: Mar 2013
Location: Frostproof, FL USA
Posts: 2,362
M.O.C. #13272
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By Northgate RV taking their time and prepping a new RV delivery that way it would sure make customers come back to them for future purchases. It is amazing to me that some of these other dealers can stay in business for more than a couple of years.
__________________
Previous: 2008 Montana 3400RL & 2014 3725RL
Current: Full Time 2022 SOB TT Toy Hauler
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09-16-2015, 02:19 AM
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#7
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Montana Master
Join Date: Feb 2004
Location: Brandon
Posts: 3,944
M.O.C. #1034
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Glad to hear your end result. Congrats & enjoy.
__________________
Darwin & Maureen DeBackere
Minnedosa, Manitoba, Canada
2011/3500/Silverado/4x4/DRW/Duramax 
2017/3721RL/Legacy Pkg./Pressure-Pro 
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09-16-2015, 02:41 AM
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#8
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Montana Fan
Join Date: Jan 2015
Location: Maryville
Posts: 144
M.O.C. #15933
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We have the same unit that we bought from Northgate RV and really enjoy the floor plan
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09-16-2015, 03:50 AM
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#9
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Montana Master
Join Date: Jun 2010
Location: Colorado Springs
Posts: 3,335
M.O.C. #10496
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Getting a new RV should be a happy time. The good dealers feel the same way and do whatever is necessary to make that happen. The rest seldom have repeat customers (nor do they deserve them).
Congratulations on your new rig. May you have many, many happy and trouble free miles as you journey forth.
__________________
2010 3150RL
LevelUp, Dual 6 volt batteries, Progressive Industries EMS HW50C, Honda EU2000i Generator, Bridgestone Duravis R250 tires, Torklift Glowstep Revolution Stairs, LED Tail lights
2015 RAM 3500 Laramie SRW LB CC Cummins 6.7L Aisin Trans B&W RVK3600
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09-16-2015, 06:57 AM
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#10
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Glad you finally got it! Hope that is truly the end of the issues.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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09-16-2015, 07:22 AM
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#11
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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The question to ask is why did it come off the assembly line with problems.
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09-16-2015, 09:49 AM
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#12
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Montana Master
Join Date: Jun 2010
Location: Colorado Springs
Posts: 3,335
M.O.C. #10496
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The same reason as others with build issues... quality is not the #1 priority. 
Quote:
quote:Originally posted by richfaa
The question to ask is why did it come off the assembly line with problems.
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__________________
2010 3150RL
LevelUp, Dual 6 volt batteries, Progressive Industries EMS HW50C, Honda EU2000i Generator, Bridgestone Duravis R250 tires, Torklift Glowstep Revolution Stairs, LED Tail lights
2015 RAM 3500 Laramie SRW LB CC Cummins 6.7L Aisin Trans B&W RVK3600
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09-17-2015, 03:37 AM
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#13
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Montana Master
Join Date: Mar 2014
Location: Kissimmee
Posts: 545
M.O.C. #14096
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Quote:
quote:Originally posted by WeBeFulltime
Our dealer, Northgate RV, in Ringgold, GA connects all utilities and then gives the unit a thorough inspection over a 3 day period. After the inspection and any necessary corrections are made the cleaning crew comes in and gives it a very good cleaning. After the cleaning you are then ready to do your own PDI before any money changes hands. We have bought 2 Montanas from NG RV and it was done this way both times and we found nothing wrong with either unit.
Not saying nothing was wrong from the factory but saying all problems were corrected by the dealer and did not trickle down to the customer.
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We, too, purchased from Northgate and LOVE them! We highly recommend them and would certainly buy from them again. Our first purchase was made over the phone and we drove from central Arkansas to pick it up.
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09-18-2015, 05:28 AM
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#14
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Montana Master
Join Date: Feb 2004
Location: Pahrump
Posts: 2,523
M.O.C. #1081
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Congrats on getting the new rig home finally. Now get out there and enjoy it!!
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09-18-2015, 11:55 AM
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#15
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Seasoned Camper
Join Date: Nov 2011
Location: kingston
Posts: 73
M.O.C. #12000
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We have had our new Montana home and hooked to all utilities for several days now and have it reloaded with all our stuff. Everything seems to work great with one exception, the ice maker in the residential fridge has never been hooked up. Looks likely I'll get to haul it back to Dallas for this rediculous problem. Good Grief!
quote]Originally posted by bandit
After a week delay our new 3611 passed our inspection and we pulled it home. As mentioned in an earlier post there were many issues that could not be fixed the day we arrived, thus we went home empty handed. Kudos to the folks at Holiday World of Dallas, Tx. for doing a great job, although most problems should have been corrected without having to find them myself and complain about them. All in all we are now very pleased with the entire transaction.
[/quote]
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10-01-2015, 06:22 AM
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#16
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Montana Fan
Join Date: Oct 2010
Location: Maryville
Posts: 178
M.O.C. #10812
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Congratulations on your new 3611. We love ours, too.
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10-04-2015, 02:32 PM
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#17
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Montana Fan
Join Date: Nov 2014
Location: Byron
Posts: 366
M.O.C. #15850
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Congrats on your new rig! Sorry there were issues that weren't corrected before it got to you. During our factory tour at the National Rally we saw first hand that quality checks are almost non existent. They do one at the last station and there was red tape literally all over both rigs that they had checked.... Maybe building a rig in a day isn't so smart.... And maybe paying the employees piece mil rather than hourly isn't working either... And maybe a quality check at each station when the worker is finished would catch and prevent repeat problems.... Just a thought.
Hope you have no more issues with your rig! Happy travels!
__________________
Anna & Jim Ottinger
2020 Montana 3812MS
2016 F350 Diesel Dually 4x4 Crew Cab
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