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01-11-2024, 11:37 AM
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#1
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New Member
Join Date: Jan 2024
Location: Sheridan
Posts: 2
M.O.C. #33821
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Residential Refrigerator Discontinued
We purchased a brand new 2022 3231CK with a residential refrigerator. It worked in our walkthrough at the dealership. Brought home and was not able to power up. After much troubleshooting took it back to dealership in August of 2023. They found it needed a new computer chip. Fast forward to today, part not going to be made and this model of fridge is being discontinued. Fortunately still under warranty, but is anyone else in the same predicament? Dealership waiting on Keystones solution.
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01-11-2024, 11:57 AM
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#2
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Site Team
Join Date: Sep 2017
Location: Oro Valley
Posts: 3,933
M.O.C. #20477
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Kevin,
Welcome to the forum!
Good luck with your refer.
__________________
Zack and Donna plus Millie and Ranger
2018 3160RL
"Life is too short to stay indoors, enjoy the ride!"
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01-11-2024, 05:36 PM
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#3
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Montana Fan
Join Date: Jan 2023
Location: Orange County, CA
Posts: 153
M.O.C. #32230
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Our ‘21 3231CK came with a GE residential unit. No problems so far.
Depending on what KS or the dealer is going to do for you and the timing, you might check a few online appliance shops to see if there are modules/chips in circulation. If you have the refer model number and the name of the part (part number would be best), you might be able to source it online. If you find one, maybe the dealer will be willing to order and install it.
Then again, maybe it’s better to hold out for a replacement unit. Hopefully they can decide and address it soon so your travel plans aren’t significantly disrupted.
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01-11-2024, 07:03 PM
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#4
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Montana Master
Join Date: Jan 2022
Location: Shingle Springs
Posts: 2,236
M.O.C. #30417
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Welcome to the MOC. Do some google searching. I'm sure it's out there somewhere.
__________________
Tony & Donna
2022 Montana HC, 295RL, Solar Flex 400, Onan 3600 LPG, 2K inverter, 200AH Lithium. 2020 GMC Denali 2500 6.6 Duramax, Demco 21K Auto Slide
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01-11-2024, 07:59 PM
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#5
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Montana Master
Join Date: Oct 2018
Location: Anderson
Posts: 2,596
M.O.C. #22835
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What make / model is the refrigerator?
__________________
Who you are right now is a sum total off all you use to be.
2019 Montana High Country 375FL
2014 Chevy Silverado Duramax, 6.6L Dually
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01-12-2024, 09:21 AM
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#6
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Established Member
Join Date: Jul 2023
Location: Wherever we park
Posts: 17
M.O.C. #33040
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We had an issue with the icemaker in our GE fridge. We scheduled service with GE directly. Their website told me that we were out of warranty. The service guy determined that it was in warranty due to the purchase date of the rig. Anyway, icemaker was fixed with no charge under warranty. Keystone dealers will not work on the residential anyway, so I went straight to the refer manufacturer. Great service!
__________________
Livin' the Dream
Dennis and Linda
Truck: 2020 Ram 3500HD Dually
Rig: 2023 Montana 3793RD, Disc Brakes
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01-17-2024, 03:16 PM
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#7
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Established Member
Join Date: Jan 2023
Location: New Braunfels
Posts: 15
M.O.C. #32186
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We had an issue and discussed it was the GFCI behind the TV that tripped. Just something else to look at.
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01-17-2024, 03:19 PM
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#8
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Montana Fan
Join Date: Jan 2019
Location: TROY
Posts: 133
M.O.C. #23248
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Does anyone else think it is crazy that many of the original refrigerators installed and the equivalent replacement do not fit through the door?
$1,800 to remove a window, swap refrigerators, and then "reassemble" the RV around it.
Nuts.
__________________
2019 20th Anniversary Edition 3120RL
2019 3500 Silverado HC, SWR, Duramax
B&W 20K for GM OEM Puck
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01-17-2024, 04:58 PM
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#9
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Montana Fan
Join Date: Oct 2021
Location: Franklin, IN
Posts: 102
M.O.C. #29819
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Kevray: Which brand Refrigerator do you have? Curiosity
__________________
Vaughns 3
3791RD-2021
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01-17-2024, 05:46 PM
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#10
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Montana Fan
Join Date: Apr 2018
Location: Hermitage
Posts: 138
M.O.C. #21626
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We had an issue with our residential fridge not getting cold. No luck with the dealer. Finally just called a local appliance repair guy. He said it was not much different than a home unit. He fixed us up and was gone in an hour. It did cost us about $200 but I still runs good 4 years later.
__________________
Randy & Tracy Elsey
Hermitage Pa.
2017 3791RD
2016 Chevy DD 4x4
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01-18-2024, 05:56 AM
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#11
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Montana Master
Join Date: Dec 2021
Location: Northeast TX
Posts: 944
M.O.C. #30262
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Quote:
Originally Posted by jpwhite
Does anyone else think it is crazy that many of the original refrigerators installed and the equivalent replacement do not fit through the door?
$1,800 to remove a window, swap refrigerators, and then "reassemble" the RV around it.
Nuts.
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Keystone claims that refrigerators can be removed / installed without having to remove a slide for a large enough opening. Doors are 32" opening, so I suspect removing the doors from a refrigerator would allow removal and installation of a new unit.
__________________
 Lee, Edith, Lil' Bit & Cuddles
22 MHC 331RL, Surge Guard 35550, SumoSprings, Kodiak disc brakes, 412Ah Lithium, Gen 3 Goosebox, Sailun 85s
22 Ram 3500 CC DRW 6.7 CTD Herrin Hauler Classic Bed, 45 gal AUX tank
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