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Old 12-03-2019, 06:40 PM   #1
Annaoinga
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Please help

Hi everyone,
We have a 2014 Montana 3725RL and my husband has been watching the front joint of our bedroom superslide due to the trim over lapping. While camping last week he noted a gap of appx 1/4" while camping and then when on the road and the weight of the RV on our truck the gap was appx 1/2". The right side spot on the slide has no gap.

We spoke to Mark Krol who has left Keystone (he will be missed!) and he said he thought it was within tolerance bu to go through customer service and perhaps stop at the Camping World in Valdosta since they had a "robust" service dept.

The service person in Valdosta looked at it and suggested sealing the gap and watching it. We talked to customer service and they referred us to Norco (who is that?)... And/or taking it to a local service group. We don't trust the service departments here in middle GA...

I'd rather take it to Elkhart...

Any suggestions or help would be appreciated! Here are some pics - sorry some are sideways - not sure how to fix that...

Thank you!
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Old 12-04-2019, 07:33 PM   #2
Annaoinga
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Possible frame failure

So after talking to some folks we are thinking it might be spot welding failure. These welds allow the frame to flex since they aren't welded on all for sides....

Has anyone else had this issue? Should I post this in a different spot to get some input?

Thanks!!
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Old 12-04-2019, 09:06 PM   #3
DQDick
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That has been a problem for a few members. As far as I know, the only why to find out is to take a look at the welds and that requires partially dismanteling the rig.
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Old 12-05-2019, 09:31 AM   #4
Annaoinga
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I think we will end up taking to Elkhart - I sure don't want anyone around here taking it apart.... I'm praying it's nothing serious....

Thank you!
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Old 12-05-2019, 08:20 PM   #5
Daryles
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Go to
https://affinityrvgroup.com/
Fill out the "contact " page.
I got a call within 30 minutes from Affinity.
I will be taking mine there for "wall flex" repair.
We are working on scheduling a date.
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