Go Back   Montana Owners Club - Keystone Montana 5th Wheel Forum > MOC on M.A.R.S. > Repairs & Service
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 10-04-2010, 12:29 PM   #1
stiles watson
Montana Master
 
Join Date: Sep 2004
Location: Leona
Posts: 6,382
M.O.C. #2059
Kudos for B&W Hitch Mfg

You just must share the good news when a company does what it should. With the help of their tech guy, I discovered that the bolt to the shock absorber piston was broken. Called back with the info and B&W has shipped a new shock absorber assembly by over night so that I can fix it and get on the road. This was done at no charge for the part and no charge for shipping. Atta boy, B&W.
stiles watson is offline   Reply With Quote
Old 10-04-2010, 01:55 PM   #2
KTManiac
Montana Master
 
Join Date: Sep 2008
Location:
Posts: 560
M.O.C. #8818

They are good people there. They go above and beyond what a company should do. Saw a news report about how business is slow for them, but instead of laying people off, the owner keeps them at full pay and has them do community service projects like painting the church, fixing up playgrounds, etc.

Pretty cool.

KTManiac is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Kudos to Durafaucet! WaltBennett Maintenance 4 04-01-2016 03:15 AM
Kudos Good Sam gilljr What I'd like to say if... 0 06-18-2013 01:35 PM
Kudos for Service Well Done ols1932 Repairs & Service 0 05-22-2009 04:48 AM
A Kudos for Keystone Garin1 Repairs & Service 5 12-25-2006 04:42 PM
Many Kudos to Keystone DHenry What I'd like to say if... 0 08-18-2005 06:07 PM

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Montana RV, Keystone RV Company or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 10:26 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2018, vBulletin Solutions, Inc.